Virtual Assistant
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Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Virtual Enrollment Specialist
Overview
We are seeking a motivated and service-oriented Virtual Assistant Enrollment Specialist to join our remote this role you will play a key part in helping prospective students navigate the enrollment process for online education programs. This position is ideal for someone who enjoys communicating with people organizing information and working in a results-driven environment from anywhere.
Key Responsibilities
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Establish rapport with prospective students and guide them through the admissions and enrollment process.
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Communicate with prospective students through phone calls emails chat and SMS.
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Accurately provide information about online academic programs that match each students goals.
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Track and manage student inquiries applications and follow-ups in a CRM system.
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Maintain regular contact and provide ongoing support to ensure prospective students complete all enrollment requirements.
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Meet or exceed enrollment and conversion goals.
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Collaborate with other virtual team members to ensure efficient and positive student experiences.
Qualifications
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Bachelors degree preferred but equivalent experience in customer service virtual support or sales will be considered.
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1-2 years of experience in online learning support admissions customer service recruiting or sales.
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Proven ability to manage a high volume of communication in a structured and organized manner.
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Strong written and verbal communication skills.
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Tech-savvy with experience using CRM systems cloud-based tools and virtual communication platforms.
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Comfortable working independently in a fully remote environment.
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Highly organized with strong time management and follow-up skills.
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Motivated empathetic and goal-oriented personality.
Preferred Skills
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Experience with online education or non-traditional adult learners.
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Background in consultative or relationship-based sales.
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Familiarity with virtual office tools (Google Workspace Microsoft Teams Zoom Slack etc.).
Work Schedule
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Full-time remote position.
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Standard business hours with flexibility for one evening shift per week to accommodate prospective students in different time zones.
- Night Differential
- Work From Home Allowance
- Health Insurance including one eligible dependent.
- Equipment Provided
- Government Benefits
- Paid Time Off
- Holiday Pay
Key Skills
- Business Finance
- ERP Sales
- Access Control System
- Attorney At Law
- Credit
- Application Development
