IT Manager InterContinental Singapore
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
YOUR DAY-TO-DAY
- Designate and train key colleagues on IT systems to ensure continuity during absences.
- Communicate system changes issues and updates to respective stakeholders.
- Coordinate purchase of non-standard program applications as needed.
- Manage and monitor all computer hardware to ensure optimal guest experience.
- Maintain thorough product service and hotel knowledge to effectively assist guests while implementing procedures that enhance guest satisfaction and ensure adherence to brand standards.
- Evaluate and maintain internal controls for accounting and computer systems.
- Ensure proper maintenance contracts and preventive maintenance for IT systems.
- Stay updated on relevant technology including hardware software PMS POS cyber security systems and communication tools.
- Manage system configurations performance monitoring software installations and troubleshoot issues.
- Establish and document Crisis Management procedures; ensure backups and data security meet Brand standards.
- Control physical and data security of computer systems and administer user access and passwords.
- Maintain technical documentation and distribute relevant reports and updates.
- Conduct self-audits and follow up on CSA audit findings.
- Develop and manage annual CAPEX and OPEX budgets ensuring alignment with operational and corporate objectives.
- Lead and coordinate the annual PCI DSS compliance audit maintaining adherence to regulatory and brand standards.
- Oversee vendor management including contract negotiations performance reviews and service delivery optimization.
- Serve as the hotels Data Protection Officer (DPO) ensuring compliance with data privacy regulations and corporate policies.
- Adhere to and enforce OH&S policies safety and security procedures reporting hazards and incidents promptly.
What we need from you
- Bachelors in Computer Science IT or related field with 3 years of relevant experience (or equivalent education/work combination)
- Strong customer service communication and interpersonal skills; represents the brand professionally
- Solid knowledge of local area networks and Microsoft Windows
- Strong problem-solving organizational and training abilities
- Strong understanding of innovation and technology trends
- Able to assess implement and influence change effectively across hotel operations
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
Hotel near Wembley Stadium, well-connected to Heathrow Airport & city centre. Book this business-friendly hotel with meeting rooms & gym now.
