Community Marketing Programs Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Global Community Programs Specialist Marketing & Communications Toronto Hybrid
RLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.
Were searching for a Global Community Programs Specialist to join our Marketing & Communications Center of Excellence (Comms CoE) team so that we can activate and amplify the voice of the customer through community engagement and advocacy. The Global Community Programs Specialist will lead global community initiatives and connect customer stories to our broader marketing and communications strategy to increase engagement build trust and support business growth.
How Youll Spend Your Time
Lead virtual engagement programs (AMAs Office Hours Use Case Exchanges) within our HUB Community to foster peer-to-peer collaboration and highlight customer success
Connect customer advocates with regional marketing needs such as case studies speakers awards and reviews in order to build a scalable advocacy pipeline
Curate and package customer stories and insights to inform both regional marketing and global communication strategies
Collaborate with global and regional stakeholders to align on customer storytelling governance and community program needs
Measure community engagement and advocacy impact to inform strategy and demonstrate influence on growth pipeline and retention
What Kind of Things Were Most Interested in You Having
Prior working experience in community management customer advocacy programs or communications role
Proven success in designing and executing scalable community or advocacy programs
In-depth knowledge of stakeholder management and customer storytelling
Sincere interest in working both strategically and tactically
A knack for working collaboratively with global teams and cross-functional partners in a fast-paced environment
By enabling flexibility in how we work and prioritizing employee wellness we empower our team to do and be their best. Our benefits package includes health dental vision life disability insurance 401K paid time off and paid holidays.
RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender national origin disability handicap marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatixs commitment to the inclusion of all qualified individuals we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step please dont hesitate to send a note to .
Salary offers are based on a wide range of factors including location relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Pardot
- HTML5
- MailChimp
- Marketing Automation
- Salesforce Marketing Cloud
- HubSpot
- Responsys
- Email Marketing
- Social Media Management
About Company
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and saf
