Vice President – DeliveryProgram Lead

Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting Applications for the role of Vice President Delivery/Program Lead

As an Onsite Program Manager you will be responsible for leading global deployment programs for digital F&A platforms. You will drive seamless delivery ensure customer alignment and guarantee transformation success across Accounts Payable (PTP) Accounts Receivable (OTC) and Record to Report (RTR) domains. This role requires end-to-end program ownership from initial workshops to final execution ensuring that technology process and data integration deliver measurable outcomes for global clients. You will act as a strategic advisor and orchestrator across IT business and partner ecosystems.

Responsibilities

• Lead Enterprise Deployments:Lead enterprise-scale deployment programs across various finance technologies including SAP Finance Salesforce ServiceNow HighRadius OCR RPA and e-Invoicing platforms.
• Facilitate Onsite Workshops:Facilitate onsite implementation workshops customer education sessions and strategic program reviews to align expectations and deliver value.
• Serve as Consulting Lead:Act as a consulting lead during implementation streamlining internal and external processes and minimizing disruption during system transitions.
• Analyze Client Requirements:Analyze client business requirements design tailored solutions and lead implementation using agile and hybrid delivery models.
• Collaborate with Offshore Teams:Collaborate with offshore configuration and development teams to adapt solutions to specific customer needs.
• Interface with Client IT:Interface with client IT teams to define and align on data interface specifications ERP integration and system architecture.
• Manage Integration Delivery:Manage integration delivery via platforms such as WebMethods Mulesoft SAP BTPI Confluent Kafka and PI/PO.
• Drive Customer Adherence:Drive customer adherence to program timelines and go-live dates maintaining accountability for milestone tracking and issue resolution.
• Liaison Across Teams:Liaise across sales operations product management and support teams to ensure a unified approach to customer success and feedback loop into platform enhancements.
• Track Program Activities:Track all program activities dependencies and risks in line with governance protocols using tools like Azure DevOps ServiceNow PPM or similar.
• Manage Reporting and Communication:Manage project reporting stakeholder communication and readiness for operational hand-off to account management upon implementation closure.
• Prioritize and Execute Multiple Deployments:Prioritize and execute multiple deployments across regions and time zones with proactive risk management and escalation handling.
  
  

Qualifications we seek in you!

Minimum Qualifications

• Bachelors degree required; PMP / Prince2 certification preferred.
• Proven program management experience across digital transformation software implementation or large F&A transitions.
• Strong F&A domain knowledgepreferably with delivery exposure in PTP OTC or RTR processes.
• Hands-on understanding of various technical delivery stacks (SAP Finance Salesforce ServiceNow HighRadius Azure AWS OCR RPA e-Invoicing platforms and integration technologies).
• Experience in multi-cloud environments data pipeline readiness and enterprise-grade system testing.
• Sound understanding of SDLC system integration ERP workflows databases archival systems and finance process mapping.
• Proven ability to prioritize track multiple projects and lead complex implementations independently.

Preferred Qualifications/ Skills

• Demonstrated experience in critical transformation programs involving multiple technology platforms and geographies.
• Strong team leadership and stakeholder management skills across cross-functional and multi-vendor teams.
• Excellent verbal and written communication presentation and facilitation skills.
• Experience in solution architecture reviews data mapping and systems analysis.
• Ability to navigate ambiguity influence without authority and drive toward resolution in high-stakes situations.
• Flexibility to travel extensively sometimes at short notice.

Why join Genpact

• Lead AI-first transformation Build and scale AI solutions that redefine industries

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

• Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

• Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is $160000 to $200000. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.