- 2-4 years of experience in application monitoring and production support roles.
- Certifications in relevant tools (e.g. Dynatrace Splunk) or ITIL framework are a plus.
- Hands-on experience in production support for Java-based applications.
- Familiarity with monitoring tools such as Dynatrace Splunk AppDynamics or similar platforms.
- Knowledge of ITSM tools like ServiceNow for incident and ticket management.
- Strong analytical and troubleshooting skills to quickly identify and resolve application issues.
- Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
- Basic understanding of databases and SQL queries.
- Awareness of cloud platforms and containerized environments (e.g. AWS Kubernetes) is a plus.
2-4 years of experience in application monitoring and production support roles. Certifications in relevant tools (e.g. Dynatrace Splunk) or ITIL framework are a plus. Hands-on experience in production support for Java-based applications. Familiarity with monitoring tools such as Dynatrace Splunk Ap...
- 2-4 years of experience in application monitoring and production support roles.
- Certifications in relevant tools (e.g. Dynatrace Splunk) or ITIL framework are a plus.
- Hands-on experience in production support for Java-based applications.
- Familiarity with monitoring tools such as Dynatrace Splunk AppDynamics or similar platforms.
- Knowledge of ITSM tools like ServiceNow for incident and ticket management.
- Strong analytical and troubleshooting skills to quickly identify and resolve application issues.
- Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
- Basic understanding of databases and SQL queries.
- Awareness of cloud platforms and containerized environments (e.g. AWS Kubernetes) is a plus.
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