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As Rock Dental Brands continues to grow through acquisitions and new partnerships theIntegrations Area Manageris a critical field-based role focused on executing successful integration and growth of new practices into the Rock Dental ecosystem.
This position supports pre-close operational diligence onsite assessments onboarding culture alignment and operational stabilization of new clinics. The Float AM acts as a bridge between the integration leadership support teams and newly acquired clinic teams ensuring a smooth and consistent transition.
This is a highly mobile role that requires adaptability strong communication and the ability to quickly embed within new clinic environments to train support and align local teams with Rock Dentals standards.
Key Responsibilities:
Pre-Close Diligence & Onsite Support
Participate in onsite diligence visits with PMO and support teams to evaluate clinic operations culture and staffing.
Collect operational data document risks or gaps and provide recommendations to the integration leadership.
Help assess team dynamics patient flow and potential operational challenges.
Cultural & Operational Integration
Support the execution of Rock Dentals integration plan at the clinic level.
Actively participate in cultural integration efforts helping new teams understand and align with Rock Dentals values workflows and customer care standards.
Serve as a consistent in-person presence during the initial transition to support stability and adoption of Rock Dental systems.
Onboarding & Training
Work closely with HR Clinical Ops and Support Teams to onboard new staff and doctors.
Train new Practice Managers and clinical staff on Rock Dental protocols scheduling systems reporting and patient care expectations.
Monitor compliance quality standards and documentation processes during the onboarding phase.
Clinic Stabilization & Performance Monitoring
Ensure new clinics adopt and maintain KPIs and operational best practices.
Troubleshoot issues and escalate risks to the Director of Integrations or Clinical Operations as needed.
Provide leadership support in the absence of a full-time Team Leader or Area Manager at the new location.
Leadership Development & Handoff
Assist with early leadership coaching for newly integrated clinic managers.
Support the smooth handoff to permanent Area Managers and ensure they are set up for success.
Continue to act as a resource post-handoff during the early operational phase.
Qualifications:
5 years in multi-site healthcare or dental operations including field leadership experience.
Strong ability to build trust with new teams resolve challenges quickly and reinforce brand values.
Experience supporting acquisitions onboarding or clinic openings is highly preferred.
Ability to manage multiple priorities while maintaining a calm and professional demeanor.
Travel required 5075% depending on acquisition activity and clinic needs
Skills & Tools
Strong understanding of practice operations KPIs scheduling compliance and patient flow.
Proficient in Google Workspace Asana (or other project management tools) and reporting dashboards.
Confident in delivering training and mentoring both new and existing staff.
Comfortable wearing scrubs when onsite or business casual when representing the organization in meetings
Work Environment
The Integration AM role is fast-paced and highly mobile. You may be deployed to any region within Rock Dentals network to support integrations or temporarily fill leadership gaps. Flexibility resilience and strong communication skills are essential as the integration environment can often be high-change and fast-evolving.
Required Experience:
Manager
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