Office Manager

Do you enjoy creative problem solving Are you passionate about organization At Chick-fil-A Emeryville our mission is to serve and care for our community and our team members. We value when our guests receive remarkable care and in this sentiment we want our team members to feel supported and encouraged. While working for Chick-fil-A Emeryville you will be given opportunities to grow and gain real business experience. The mission of the administrative team is to serve team members with care in order for care to be outpoured into the community. We want to help team members have work full of life. Our vision is to become the most efficient and effective administrative team.

The Office Manager will partner with us in maintaining all of these values and ensuring every team member receives remarkable care. This position will require 10 administrative hours per week and 30 operational hours per week. Starting wage is $26 an hour. We value each employees trajectory for growth. As a Chick-fil-A Emeryville employee you can look forward to your wage scaling as you grow with our business.

Benefits:

Health Dental & Vision Insurance

Telemedicine Access (Family Included)

Life Insurance

1 Week Paid Vacation

Bonus After 10 Years of Service

Personal Leadership Coach

Uniform Expense

Birthday Bonus

Monthly Gym & Fitness Reimbursement

Simple IRA Retirement Plan

Flexible Scheduling

Closed on Sundays

Meal Stipend During Shifts

Competitive & Growing Pay

Annual Education Credit

Positive & Encouraging Work Environment

Scholarship Opportunities and More!

Responsibilities:

The Office Manager will work within the Administrative team and reports directly to the HR Director and Operator. The Office Manager is expected to work within a high level of processing organization and management. They will have open communication with the HR Director and work well in a team environment. This is an administrative and operational position. So it is expected that this role embraces both guest and Team Member experience. The Office Manager will work with the leadership team in managing shifts and working closely with Team Members. The mission of the Office Manager is to be the guiding voice of efficiency and execution for the business. They will support staff in ensuring that the restaurant is running at its fullest potential. Responsibilities include but are not limited to:

Auditing and paying all invoices.

Auditing team member cash handling.

Ensuring team members are following all labor laws and regulations.

Maintaining communication with all suppliers.

Managing reimbursements.

Innovating new ways to become more efficient.

Ordering office supplies.

Keeping an inventory of all uniforms.

Uniform organization and budgeting.

Clearly communicating with the leadership team.

Having open and clear communication with the Operator.

Assisting the Operator in restaurant organization.

Assisting the Directors in running operational shifts.

Holding team members accountable to all policy standards.

Working to maintain excellent food quality and guest experience.

Ensuring team members work at a pace to maintain the restaurants

established speed of service guidelines.

Ensuring workstations are clean at all times.

Ensuring cashiers follow cash handling procedures at all times.

Executing proper security and cash handling procedures and holding

cashiers accountable to adhering to policies and procedures.

Ensuring Team Members monitor the dining room restroom parking

lot and overall facility cleanliness.

Performing any of the tasks above as needed throughout the shift.

Addressing guest concerns that may arise; consulting with management

regarding complex issues.

Maintaining a positive working relationship and treating all team

members with honor dignity and respect while providing them with

direction and feedback.

Requirements:

Must be 18 years or older.

Must be eligible to work in the United States.

Must have a source of reliable transportation.

Must be available to work Saturdays.

High school diploma/GED.

Preferred Requirements:

Bachelors Degree.

Conversational Spanish.

Previous administrative experience.

Previous leadership experience.

Previous customer service experience.

Team-oriented.

Adaptable and innovative.

Organizational skills.

Great communication skills.

Hospitable personality.

Flexible Schedule.

Note:

This job description in no way states or implies that these are the only duties to be

performed by the employee(s) incumbent in this position. Employees will be required to

follow any other job-related instructions and to perform any other job-related duties

requested by any person authorized to give instructions or assignments. All duties and

responsibilities are essential functions and requirements and are subject to possible

modification to reasonably accommodate individuals with disabilities. To perform this job

successfully the incumbents will possess the skills aptitudes and abilities to perform

each duty proficiently. Some requirements may exclude individuals who pose a direct

threat or significant risk to the health or safety of themselves or others. The

requirements listed in this document are the minimum levels of knowledge skills or

abilities. This document does not create an employment contract implied or otherwise

other than an at will relationship. This restaurant is an Equal Opportunity Employer

drug free workplace and complies with ADA regulations as applicable.

Required Experience:

IC