Platform Operations Coordinator
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.
From your first day at Roku youll make a valuable - and valued - contribution. Were a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku believes all TV will be streamed. Our job is to make it easier for users to find great content. The most powerful tool we have today is Roku Channel which has quickly become a leading streaming app for free live and subscription based premium content. Whether you are in your living room on your mobile or at your desktop Roku Channel has an always-changing selection of Hollywood hits classics live news hit TV shows and family programs to keep you entertained. Roku made streaming possible and Roku Channel is changing the way we watch it.
The Programming organization focuses on expanding the scale reach and content offering of Roku Channel through partnerships with over 175 different content 2021 we launched Roku Originals and acquired This Old House to enable new ways to provide our users with great addition to Roku Channel we also build new experiences and tools that help users find content across the Roku UI like Sports Featured Free and What to Watch. We collaborate across many teams to deliver great content drive engagement and delight millions of TV streamers worldwide.
The estimated annual salary for this position is $77000. Compensation packages are based on factors unique to each candidate including but not limited to skill set certifications and specific geographical location. This role is eligible for health insurance life insurance disability benefits parental leave wellness benefits and paid time off.
About The Role
We are seeking a Platform Operations Coordinator as part of the Platform Operations team who will be responsible for capturing evaluating troubleshooting and guiding global content related issues. Supporting the Platform Operations Manager the initial primary focus will be the verification of Roku Channel content with a focus on quality and accuracy. More comprehensively however the condition of content across the broader Roku platform and its user experiences including Search Sports and other Home Screen Menu products.
Platform Operations is a team that has a holistic approach to all content across Rokus platform and collaborates across Operations Product Engineering and Partner Management. The ability to adapt to shifting priorities will be highly valued in this multi-faceted role. The Coordinator will be hands on with both Movies and TV content but also a strong familiarity in Sports and Sports content will be crucial to being successful in this role. Other tasks include: working closely with our QC pipeline communicating to various stakeholders and record keeping/documentation needed to support global initiatives. There will be an increased focus on automating processes and ensuring we are building a quality-first content ecosystem that scales with the expanding content being sourced across Rokus various businesses.
What Youll Be Doing
- Aggregate content issues being flagged by various stakeholders into comprehensive and actionable processes and provide data-driven insights for tooling enhancements.
- Evaluation investigation and troubleshooting of content issues on the platform.
- Continue the innovation and automation of our CMS tooling to reduce manual touchpoints and increase efficiency for operators.
- Support our Sports pipeline and ensure that we are presenting our Roku Sports and Platform Sports accurately.
- Support Platform Operations in their endeavor to advocate for the broader Roku platform and how content flows into all user experiences.
Were excited if you have
- 1-3 years of relevant experience in content workflows and general operations.
- Experience in JIRA Airtable or other ticketing/issue tracking software.
- Detail-oriented analytical methodical and committed to driving quality forward.
- Familiarity with Sports and Sports Programming ecosystem.
- Experience working in a CMS preferably in an operations or product capacity.
- An understanding of technical processes and the broader OTT business.
- Located in Austin TX.
- BA/BS preferred.
#LI-FA1
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and short at Roku youll be part of a company thats changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers which itself is a two-part idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.
To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you want Roku to contact you about job roles that you have read Rokus Applicant Privacy Notice and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future you may unsubscribe here at any time.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
