MSP Field Quality Engineer, Design for Sale, Field Quality
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Job Location:
North Reading, MA - USA
Yearly Salary:
$ 105600 - 185000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In this role on the Design for Scale- Field Quality Team you will work directly with product development and site-level management operators reliability maintenance and engineering teams to maximize the quality and performance of advanced robotics systems within Mechatronics and Sustainable Packaging (MSP). You will be the link between site level customers and engineers working within the product development organizations. You will serve as the quality gate-keeper for hardware validation of new systems prior to launching across Amazon Fulfillment Centers.
We are a team of doers seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support new developing technologies for Amazon Fulfillment Centers. This job will require a unique combination of flexibility troubleshooting creativity leadership skills and drive. As part of this highly visible team candidates have the opportunity to work cross-functionally with multiple engineering teams within Amazon to raise the bar on quality and contribute to the continuous innovation of the next generation robotics. You will identify risk of equipment failure and provides solutions to mitigate and/or eliminate to drive a high bar for quality and performance.
As a Field Quality Engineer you will use your technical knowledge and specialized skills to support build implement and improve technology solutions for Mechatronics and Sustainable Packaging. This role will manage projects with minimal guidance that affect multiple locations in the country. This is a hands on position where you will be asked to do everything from resolving escalated customer issues to mentoring other engineers.
Key job responsibilities
Investigate and troubleshoot technical issues gathering critical data from the field
Work with development teams to determine root cause and prioritize resolution.
Collect and analyze device data using tools such as Tableau Quicksight
Support Alpha/Beta testing of new products and features
Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members.
- 4 years of working in mechanical engineering or equivalent experience
- Bachelors degree in mechanical engineering or equivalent
- Understanding of quality tools and methodologies (Six Sigma 8D CAPA FMEA)
- Masters degree in mechanical engineering or equivalent
- - Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools
- - Experience in the design of complex mechanical products and equipment at volume
- - Professional certifications: ASQ (American Society for Quality) certifications
- - Six Sigma Green/Black Belt
- - CQE (Certified Quality Engineer)
- - CQA (Certified Quality Auditor)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105600/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are a team of doers seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support new developing technologies for Amazon Fulfillment Centers. This job will require a unique combination of flexibility troubleshooting creativity leadership skills and drive. As part of this highly visible team candidates have the opportunity to work cross-functionally with multiple engineering teams within Amazon to raise the bar on quality and contribute to the continuous innovation of the next generation robotics. You will identify risk of equipment failure and provides solutions to mitigate and/or eliminate to drive a high bar for quality and performance.
As a Field Quality Engineer you will use your technical knowledge and specialized skills to support build implement and improve technology solutions for Mechatronics and Sustainable Packaging. This role will manage projects with minimal guidance that affect multiple locations in the country. This is a hands on position where you will be asked to do everything from resolving escalated customer issues to mentoring other engineers.
Key job responsibilities
Investigate and troubleshoot technical issues gathering critical data from the field
Work with development teams to determine root cause and prioritize resolution.
Collect and analyze device data using tools such as Tableau Quicksight
Support Alpha/Beta testing of new products and features
Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members.
- 4 years of working in mechanical engineering or equivalent experience
- Bachelors degree in mechanical engineering or equivalent
- Understanding of quality tools and methodologies (Six Sigma 8D CAPA FMEA)
- Masters degree in mechanical engineering or equivalent
- - Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools
- - Experience in the design of complex mechanical products and equipment at volume
- - Professional certifications: ASQ (American Society for Quality) certifications
- - Six Sigma Green/Black Belt
- - CQE (Certified Quality Engineer)
- - CQA (Certified Quality Auditor)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105600/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
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