Job Classification:

Prudential is a company of smart ambitious professionals working together across a multitude of disciplines. Together we are building a better financial future for our customers and our communities around the globe. At Prudential we understand that a company is only as good as its people. This simple fact is central to all that we do. We call it the Talent Mindset a company-wide commitment to attract and develop the dedicated professionals whose insights innovation and hard work fuel our success and make us a global leader in financial services.

As a Business Relationship Manager you will be responsible for overseeing and strengthening the business-to-business connectivity between Prudential and our Third-Party distribution partners for the purposes of sales enablement and overall ease of doing business.

What you can expect:

• Assume the lead role in partnership with Operations leadership of our distribution partners to educate and promote operational/technology advances and identify key initiatives that can influence and improve business connectivity and client experience.
• Identify escalate and resolve systemic operational challenges that have potential to disrupt business with our partner firms.
• Understand and educate on specific workflows related to firm specific platforms for purposes of communicating sales processing nuances and product launch/change plans.
• Gather track and communicate our partner firms workflow requirements and unique rules of engagement.
• Take lead in understanding communicating and creating business cases where appropriate for Broker Dealer specific initiatives that require system or workflow changes internally.
• Partner with both internal and external Broker Dealer relationship management for operational needs pertaining to all sales channels via advisors with approved Broker Dealers.
• Develop a deep understanding of the industry operational challenges and potential solutions and proactively participate in industry working groups where appropriate.
• Coordinate the execution approval and tracking of administrative agreements including: RFIs SLAs compensation schedules and other documentation as needed.
• Coordinate new distribution partner onboarding.
• Serve as the day-to-day point of contact for ad hoc requests from partner firms.
• Collaborate with Sales Relationship Management Broker Dealer Relationship Management and Sales teams to align strategic priorities with tactical efforts.
• Travel expected 20% of time

What youll need:

• 8 years of financial services experience.
• Knowledge of financial services operations and electronic order entry technology platforms. Annuity specific experience strongly preferred.
• Leadership presence with the ability to influence others.
• Experience working collaboratively and building rapport with all levels of management.
• Results oriented with a strong focus on driving positive outcomes.
• Demonstrated ability to think strategically understand the big picture and recognize downstream impacts.
• Active listening skills partnered with the ability to ask relevant probing questions.
• Ability to balance multiple competing priorities and embrace change.
• Experience working in a collaborative matrixed environment.
• FINRA Series 6 and State Insurance license required or ability to obtain within 180 days of hire.

Prudential welcomes all applicants even if you dont meet every requirement. If your skills align with the role we encourage you to apply.

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.

• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.