Admission Ambassador- Skokie Learning Commons Student Employee, #0334

Skokie, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

The Admission Ambassador Skokie Learning Commons is a student employee stationed at the Learning Commons front desk (first floor Skokie campus). Ambassadors serve as the first point of contact for students faculty staff and community members entering the Learning Commons. They provide excellent customer service by greeting visitors answering general questions and directing individuals to the appropriate department or resource. Ambassadors are cross-trained to provide frontline assistance related to Admission Enrollment TRIO Testing Center Learning Center Library and basic technology support related to these areas.

Campus Location: Skokie

Length of Employment: Ongoing (renewable each semester based on performance and eligibility)

Can a student do homework in this position Yes

Hours Available: 10-20 hours per week

Schedule Flexibility: Students will be scheduled to cover Learning Commons operational hours including evenings and occasional weekends.

Tasks Duties and Responsibilities (TDRs) and Learning Outcomes:

Greet all visitors and serve as the first point of contact in the Learning Commons	CM PF TW
Answer basic questions and route students to Admissions TRIO Testing Center Learning Center Library and related technology	CT CM TC
Provide general assistance with Oakton systems (e.g. MyOakton library website Learning Center resources)	CT TC CD
Respond to phone email and in-person questions promptly and courteously	CM PF
Maintain a welcoming and organized front desk environment	PF TW
Assist with light administrative tasks as assigned (copying filing preparing materials etc.)	TW CD
Share information about campus events workshops and support services	CM EL LD

Candidate Qualifications (Knowledge Skills and Other Abilities or KSOAs)

-Must be currently enrolled at Oakton College in at least 6 credit hours during the Fall and Spring semesters. Employment over the summer is allowed for students taking at least 1 credit class during the summer or students continuing registration into the following Fall semester.

-Must have an overall GPA of 2.0 or higher and be in good standing at Oakton College.

-Able to stand and sit for extended periods of time and carry boxes up to 25lbs.

-Must be eligible to work in the United States.

-Demonstrated reliability and responsibility.

-Friendly flexible organized courteous and punctuality a must.

-Exceptional communication and organizational skills with strong detail orientation preferred.

-Proficiency and experience using Microsoft Office and Google technology (GSUITE) preferred.

-Demonstrated ability to work independently.

-Some evening/weekend hours.

-Eligible to work in the United States.

-Previous leadership and student life experience preferred.

Application Process:

All interested applicants should complete an online application and provide a resume. Upon review of the applications selected candidates will be contacted for an interview within a week of submission.

Overview: The Admission Ambassador Skokie Learning Commons is a student employee stationed at the Learning Commons front desk (first floor Skokie campus). Ambassadors serve as the first point of contact for students faculty staff and community members entering the Learning Commons. They provide exc...