Commercial Lines CSR
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Job Location:
Wake Forest, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
Commercial Lines CSR
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing insurance team. This role offers the opportunity to contribute to a collaborative and professional environment while providing exceptional service and support to commercial clients. The ideal candidate will assist with account management and play an integral role in maintaining client satisfaction and retention.
Responsibilities
- Provide full AZ account management with a primary focus on renewals.
- Manage a variety of accounts including contractors and agriculture-related clients.
- Collaborate with producers to manage books of business.
- Utilize Applied Epic software to manage client information and accounts.
- Communicate effectively with clients and internal teams to ensure high levels of service.
- Note: Minimal travel for client meetings as needed.
Qualifications/Requirements
- Licenses/Certifications: Active Property & Casualty (P&C) License required.
- Experience: 2-4 years of experience in a Commercial Lines CSR role with a growth mindset to advance into an Account Manager role.
- Software Proficiency: Experience with Applied Epic is preferred.
- Soft Skills:
- Strong organizational skills.
- Ability to manage competing priorities effectively.
- Excellent communication skills both written and verbal.
- Problem-solving mindset with a proactive approach.
- Team player with a collaborative spirit.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Key Skills
- Building Construction
- Logistics & Procurement
- Account Management
- Communication
- Client Services
- Jboss
About Company
The Jonus Group #1 Career Coaching Employment Agency - Best Mock Interviews, Linkedin Profile Optimization, Social Media Job Seekers, Outplacement Services, Career Goal Coach.
