Service Manager

North Hollywood, CA - USA

Yearly Salary: $ 70000 - 120000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Join the Exciting Team at MINI of Universal City - Service Manager

Are you a passionate driven leader with a knack for delivering exceptional customer service MINI of Universal Care is seeking an enthusiastic Service Manager to lead our dynamic service team! This is more than just a management roleits an incredible opportunity to grow with a prestigious brand in a fast-paced fun environment.

As a Service Manager youll oversee the daily operations of our service department motivate and develop your team and ensure every customer receives top-tier service that keeps them coming back. Your leadership will help maintain our reputation for excellence and create memorable experiences for our clients.

Why join our Team

Competitive salary and bonus structure that rewards your leadership

Employee vehicle purchase program

Comprehensive health insurance

401(k) with company match

Paid time off and work/life balance

Supportive energetic team dedicated to success and innovation

Responsibilities:

- Lead and motivate the service department team to achieve operational excellence

- Ensure high levels of customer satisfaction through effective communication and problem-solving

- Oversee service appointments workflow and quality control

- Develop and implement strategies to improve department efficiency and profitability

- Build and maintain strong relationships with customers vendors and staff

- Manage department budgets and performance metrics

- Collaborate with other departments to ensure seamless customer experiences

- Stay current on industry trends and service innovations

Qualifications:

- Proven experience in automotive service management preferably with luxury or premium brands

- Strong leadership and team development skills

- Excellent communication and interpersonal abilities

- Ability to analyze data and implement process improvements

- Exceptional organizational skills and attention to detail

- Valid drivers license and clean driving record

- Flexibility to work a schedule that accommodates customer needs including weekends

Salary range: $70000 - $120000 annually based on a commission structure - Full-time in-person role.

If youre ready to lead a passionate team and elevate our service department to new heights MINI of Universal City is the perfect place for you! Drive your leadership career forward with usapply today and become part of our exciting MINI family!

MINI of Universal City is an equal opportunity employer that values diversity and inclusion. We celebrate individuality and are committed to creating a welcoming environment for all employees and customers regardless of race religion color national origin gender sexual orientation age marital status veteran status or disability.

Ready to lead the way Join us now and make a difference in the MINI world!

Required Experience:

Manager

Join the Exciting Team at MINI of Universal City - Service ManagerAre you a passionate driven leader with a knack for delivering exceptional customer service MINI of Universal Care is seeking an enthusiastic Service Manager to lead our dynamic service team! This is more than just a management roleit...