ASSOCIATE DIRECTOR, FINANCE & OPERATIONS, Dean of Students & Division of Students

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 28 days ago

Vacancies: 1 Vacancy

Job Summary

Associate Director Finance & Operations Position Summary The Associate Director Finance & Operations serves as a key leader in the Division of Student Affairs financial and administrative strategy. Reporting to the Associate Dean for Finance & Administration this position provides oversight of financial operations business process improvement and staff training for multiple Student Affairs units. While closely partnering with the Student Activities Business Office (SABO) this role focuses on divisional alignment compliance and efficiency rather than transactional processing. The Associate Director plays a critical role in ensuring fiscal stewardship operational excellence and exceptional customer service across the division.

Essential Functions:

Financial Oversight & Analysis (30%)
- Partner with SABO to ensure accurate and timely processing of transactions reconciliations and reporting.
- Monitor divisional budgets identify variances and develop monthly and annual projection reports for senior leadership. Recommend process improvements to reduce errors and improve financial compliance.
- Support preparation of data for audits and year-end financial close.

Staff Supervision & Development (25%)
- Directly supervise SABO professional staff and student employees providing coaching mentorship and performance feedback.
- Establish clear goals accountability measures and professional development plans for staff.
- Ensure consistent service delivery workload distribution and adherence to financial controls.
- Foster a collaborative customer-focused environment within the business office.

Business Process Improvement & Systems Management (20%)
- Lead process mapping and redesign initiatives to improve efficiency across DOS units.
- Build and maintain financial dashboards projection templates and other operational tools.
- Serve as the divisions subject matter expert for financial workflows SAP/BU works reporting and Power Automate-based solutions.
- Document and maintain standard operating procedures (SOPs) for financial and administrative processes.

Training Support & Customer Service (25%)
- Train professional staff and student employees on divisional financial procedures compliance and systems use.
- Serve as the primary point of contact for questions regarding procurement reimbursements and budget policy.
- Partner with HR and divisional leadership to align staffing funding allocations and position management with budget goals.
- Provide excellent customer service and foster a culture of transparency accountability and collaboration. Required Qualifications Bachelors degree in accounting finance business administration or a related field; Masters preferred. Minimum of 7 years of progressively responsible experience in finance operations or business process management. Strong knowledge of financial systems reconciliation processes and budget management. Proven track record of leading process improvement initiatives and implementing operational solutions. Excellent organizational analytical and problem-solving skills. Proficiency in Excel SAP/BUworks (or equivalent ERP) and ability to build dashboards or automated workflows. Ability to manage multiple priorities work independently and collaborate with diverse stakeholders. Ability to think strategically and translate high-level goals into actionable plans. Experience in a higher education or non-profit setting. Provides indirect oversight and training for departmental staff engaged in financial operations.

Required Skills

Required Qualifications:

Bachelors degree in accounting finance business administration or a related field; Masters preferred.
Minimum of 7 years of progressively responsible experience in finance operations or business process management.
Strong knowledge of financial systems reconciliation processes and budget management.
Proven track record of leading process improvement initiatives and implementing operational solutions.
Excellent organizational analytical and problem-solving skills.
Proficiency in Excel SAP/BU works (or equivalent ERP) and ability to build dashboards or automated workflows.
Ability to manage multiple priorities work independently and collaborate with diverse stakeholders.
Ability to think strategically and translate high-level goals into actionable plans.
Experience in a higher education or non-profit setting.
Provides indirect oversight and training for departmental staff engaged in financial operations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.

Required Experience:

Director

Essential Functions:

Financial Oversight & Analysis (30%)
- Partner with SABO to ensure accurate and timely processing of transactions reconciliations and reporting.
- Monitor divisional budgets identify variances and develop monthly and annual projection reports for senior leadership. Recommend process improvements to reduce errors and improve financial compliance.
- Support preparation of data for audits and year-end financial close.

Staff Supervision & Development (25%)
- Directly supervise SABO professional staff and student employees providing coaching mentorship and performance feedback.
- Establish clear goals accountability measures and professional development plans for staff.
- Ensure consistent service delivery workload distribution and adherence to financial controls.
- Foster a collaborative customer-focused environment within the business office.

Business Process Improvement & Systems Management (20%)
- Lead process mapping and redesign initiatives to improve efficiency across DOS units.
- Build and maintain financial dashboards projection templates and other operational tools.
- Serve as the divisions subject matter expert for financial workflows SAP/BU works reporting and Power Automate-based solutions.
- Document and maintain standard operating procedures (SOPs) for financial and administrative processes.

Training Support & Customer Service (25%)
- Train professional staff and student employees on divisional financial procedures compliance and systems use.
- Serve as the primary point of contact for questions regarding procurement reimbursements and budget policy.
- Partner with HR and divisional leadership to align staffing funding allocations and position management with budget goals.
- Provide excellent customer service and foster a culture of transparency accountability and collaboration. Required Qualifications Bachelors degree in accounting finance business administration or a related field; Masters preferred. Minimum of 7 years of progressively responsible experience in finance operations or business process management. Strong knowledge of financial systems reconciliation processes and budget management. Proven track record of leading process improvement initiatives and implementing operational solutions. Excellent organizational analytical and problem-solving skills. Proficiency in Excel SAP/BUworks (or equivalent ERP) and ability to build dashboards or automated workflows. Ability to manage multiple priorities work independently and collaborate with diverse stakeholders. Ability to think strategically and translate high-level goals into actionable plans. Experience in a higher education or non-profit setting. Provides indirect oversight and training for departmental staff engaged in financial operations.

Required Skills

Required Qualifications:

Bachelors degree in accounting finance business administration or a related field; Masters preferred.
Minimum of 7 years of progressively responsible experience in finance operations or business process management.
Strong knowledge of financial systems reconciliation processes and budget management.
Proven track record of leading process improvement initiatives and implementing operational solutions.
Excellent organizational analytical and problem-solving skills.
Proficiency in Excel SAP/BU works (or equivalent ERP) and ability to build dashboards or automated workflows.
Ability to manage multiple priorities work independently and collaborate with diverse stakeholders.
Ability to think strategically and translate high-level goals into actionable plans.
Experience in a higher education or non-profit setting.
Provides indirect oversight and training for departmental staff engaged in financial operations.

Required Experience:

Director