Content reviewer – Process Associate – Romanian – on site Krakow

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Content reviewer Process Associate Romanian on site Krakow

Responsibilities
- Review Rate Classify annotate categorize group or label content related to video audio text image documents or other relevant data based on defined guidelines to generate data sets for classification production and machine learning purposes.
Actively listen to & review content for Inappropriate Language Intent Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content. Also would require to review response from users comprehend and re-review content
Understand and remain up-to-date with content policies and guidelines shared by the customer
Analyze online videos social media web page and advertising content for compliance
Examine the content which could be in text image audio video or other format daily
Identify content that is not in compliance with requirements and flag for action
Give feedback for policies/tools/processes improvements
Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
Train other team members regarding the daily tasks whenever important and requested by the manager
Collaborates inside the company with members of the same team or other teams in order to accomplish the allocated tasks and duties;
Successfully graduating the training plan attached to the position and the tasks
Work at least once every weekend as per schedule- This job will request working in a 9/7 schedule with weekend shift once a month and reviewing content that might be egregious in nature every day
Qualifications
Minimum qualifications
Any undergraduate / Bachelor degree with work experience in a reputed company
Eye for detail
Social media & Video Platforms Savvy
Demonstrated stable job tenure
Ability to perform duties objectively devoid of inherent biases or personal beliefs
Highest level of professionalism and self-motivation
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature such as (but not limited to) graphic violence self harm child abuse and hate speech.

Preferred qualifications
Trust & Safety Experience preferably content labelling and/or moderation
Neutral mind-set to digital content that needs classification & policy review
Strong emotional intelligence and resilience
Accurate and critical work attitude
Ability to think critically and make quick decisions
Enthusiastic and proactive team player
Collaborative and has a growth mindset

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
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