Performance (Workforce planning and operations) Manager

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing the way fans spend their money the events that fans attend the channels fans respond to the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally including the English Premier League Red Bull UEFA VISA the NFL Nike and Amazon. We are over 1000 people based out of 15 offices and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

We are a people first business. Our people are our priority and are at the heart of what we do. The Performance Operations Manager role at Two Circles helps facilitate the great work we do for our clients.

Youll be helping to manage the resource planning process by ensuring intelligent resource decisions are made for our clients and for our people.

In addition to this helping drive high performance within our agency by playing an active role in Performance Planning (the 6 monthly Performance review cycles which Two Circles run across the agency).

This role also plays a key role from a wellbeing and pastoral side dealing with nearly all of the agency and making sure all of the team feel supported.

You can also expect to run project manage and drive varied business change and improvement projects to help Two Circles continue its rapid growth.

Youre a key part of the engine room of a fast moving agency learning how a business operates with regular contact with everyone within the agency. Youll also get regular opportunities to influence at the top level within the agency and have regular contact with the Leadership Team.

Key Responsibilities

• Resource Management

• Performance Planning & Management

• System Management & Reporting

• Project Management

• 3-5 years relevant experience in a fast-paced professional environment

• Relationship building / senior stakeholders

• Skilled negotiator with high emotional intelligence

• Problem solving mindset & energised by problem solving

• Strong communicator & project manager

• Sociable empathetic people person

What can we offer you

We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget you can choose your own comprehensive benefit package.

Renowned Team Days often throughout the year

Summer Away Days

23 standard days of holiday (1 Birthday 1 Well-being Day 1 Big Life Event and 1 Admin Day) closure of office over Christmas (plus Bank Holidays)

Discretionary Bonus based on company performance

Performance Reviews every 6 months with discretionary salary increases

Private healthcare (Vitality) and/or Health Care Plan (Medicash)

Mobile phone contribution

Sport Challenge contribution

Gym membership contribution

2 x annual kit drops

Required Experience:

Manager