Cage Shift Supervisor

At Caesars Entertainment Inc. our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the worlds most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission Vision and Values. We take great pride in living these values Together We Win All In On Service and Blaze the Trail every day. Our mission Create the Extraordinary. Our vision Create spectacular worlds. That immerse inspire and connect you. We dont perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic we invite you to explore our dynamic yet unique career opportunities.

POSITION PURPOSE
Provide direct and general supervision to cage and credit team in order to ensure facilitation of credit collections and money exchanges on assigned shift; ensure compliance with gaming regulations while supporting Horseshoe St. Louis vision mission and values.

ESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

schedule evaluate train develop and monitor staff. Recommend wage increases promotions demotions discipline and other employment actions for team members.
department objectives standards guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
in house check cashing and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
protection of extremely large amounts of currency ensuring prevention of loss by providing extreme care and attention to detail.
procedures and proper controls are strictly enforced to protect assets.
and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through credit and collections.
compliance with relevant gaming regulations to ensure that the cage is operating within these parameters as well as company policies and procedures.
payment from customers with delinquent checks through written verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations.
with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
and evaluate the activities of Cage Cashiers to ensure achievement of financial policy and regulatory objectives.
contact with Security and Surveillance Managers and the bank to locate variances and ensure proper handling of monies.
other duties as assigned by management.

JOB QUALIFICATIONS
Ability to obtain and maintain valid gaming license
Demonstrated knowledge of cage and credit operations
Demonstrated understand of legal banking and accounting issues
Ability to be physically mobile and stand/walk for 8 to 12-hour shifts.
Excellent guest service and communication skills.
Must be able to work in areas containing dust secondhand smoke varying noise and temperature levels lighting vibrations crowds and air quality.
Must present a professional appearance and demeanor at all times.
Regular and punctual attendance is required.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent and 2 years experience directly related to cashier/credit/collection operations or overall gaming operations or an equivalent combination of training education and experience which demonstrates the ability to perform the duties of the position.