Human Data Operations Manager
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 75000 - 110000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Human Data Operations Manager
Keeping the human in AI. mpathic is a trusted leader in AI Safety offering human services in red teaming trust & safety central rating and monitoring for clinical trials and expert data annotation for LLM builders. Our reviewers have specialization in behavioral analysis conversational design mental health psychiatry social services and clinical trial settings.
We are a Series A VC-backed start-up with notable investors including and Next Frontier Capital.
We are looking for someone who loves people operations and building a company. The Human Data Operations Manager will own the recruitment and onboarding and management of our expert pool for client projects. This role provides support and maintains relationships with our experts. Since we are a startup we also expect that this role will take an outsized role in buildinghow we manage and grow our expert pool. This role reports to the VP of Clinical AI.
About You:
- You want to continuously learn and make systems and processes better and better.
- You are willing to roll up your sleeves pick up the phone and problem solve to ensure that day-to-day operations hum smoothly.
- You have excellent communication and relationship-building skills.
- You may have a background in Human Resources (HR) or People or Operations and you see a path to becoming a HR Business Partner or a leader in Business Operations.
- You are excited to work in a fast-paced environment (we are an early stage startup!) and you are motivated growth-minded and have the resilience to meet ambitious targets
- You have at least 2-4 years experience in a recruiting HR or operations role.
- You are based in and around Seattle Washington.
Core Responsibilities:
- Source & recruit experts: Sources new applicants based on gaps in our expert pool often under tight deadlines
- Manage talent pipelines: Reviews expert applications conducts interviews negotiates hourly rate with new experts
- Manage recruiting materials: Works with Marketing to publish externally facing recruitment materials to drive growth
- Own expert onboarding: Ensures new experts have signed appropriate documents completed relevant training requirements and serve as the communication point of contact
- Build relationships: Engages and maintains strong connections with experts to ensure long-term collaboration
- Collaborate with Finance: Approves expert hours for client invoicing and payments
- Collaborates across the Human Data team as key person to ensure high quality delivery
Life at mpathic:
Prioritizing Work-Life Balance
As a remote-first company we emphasize work-life -person retreats flexible work location policies other benefits such as 100% funded healthcare benefits flexible-managed PTO training and education funding are all part of life at mpathic.
At mpathic we respect the whole person acknowledging that quality benefits support a thriving workforce. Leading in the integration of AI with human communication our efforts are centered on cultivating genuine connections nurturing trust and facilitating collaborative success.
mpathic is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristics protected by law. We welcome applicants from all backgrounds to join our team.
Compensation:
Base Pay Equity Benefits
A reasonable estimate of the base pay range for this role is $. Any offered base pay is based on a wide array of factors including but not limited to skillset experience training location scope of role management responsibility etc.
Following our Equal Pay Commitment we have salary banding and established vesting schedules for equity.
Were excited to meet you!
To apply:
At this time we require that all applicants are eligible to accept employment in the United States.
Please share:
- Resume or links that best showcase what youve built or done
- Two references
We are looking for you. If you dont think you meet the qualifications for the jobs posted but think youre a fit or want to get involved send us a note at or reach out to any team member on LinkedIn to say hi. We keep resumes on file and were growing fast!
Required Experience:
Manager
Key Skills
- SQL
- Data Collection
- GCP
- Master Data Management
- R
- Data Management
- Clinical Trials
- User Acceptance Testing
- Data Warehouse
- SAS
- Oracle
- Data Analysis Skills
