Site Reliability Engineer

Descartes Unites the People and Technology that Move the World
The need for efficient secure and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology powerful trade intelligence and the reach of our network Descartes helps get goods information transportation assets and people where theyre needed when theyre needed.

Were one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity better serve customers thrive competitively keep pace with evolving regulations and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX TSX:DSG) with headquarters in Waterloo Ontario Canada and offices and partners around the world. With record financial performance for more than 16 years we lead the industry in innovation investment. Every day logistics service providers manufacturers retailers distributors and other logistics-intensive businesses of all sizes rely on our scale stability and comprehensive solution footprint to move whats most important to them. Learn more at .

Were growing fast and invite you to join our amazing team.

Keep Our Cloud Systems Resilient Scalable and Secure as a Site Reliability Engineer
Location: Hybrid Philippines
Department: Engineering / Infrastructure
Working Hours: For the first 3 months of training the hours of operation will be from 4:00 AM to 12:00 PM. After this period the role will shift to standard business hours.

Summary:

As a Site Reliability Engineer youll help design and maintain robust cloud infrastructure to ensure our systems are always secure scalable and automated. Youll work cross-functionally with DevOps Engineering and Security teams supporting CI/CD pipelines troubleshooting issues and contributing to documentation and system reliability best practices.

Key Responsibilities
Design develop and maintain resilient cloud infrastructure with a collaborative SRE team.
Build and manage CI/CD pipelines using infrastructure-as-code tools.
Deploy configure and monitor cloud services servers and network appliances.
Proactively identify and escalate security or availability issues.
Standardize and document processes to align with SRE best practices.
Troubleshoot incidents and collaborate with cross-functional teams.
Participate in off-hours support rotations as needed.
Maintain clear and thorough documentation of configurations and procedures.

What Were Looking For
We prioritize aptitude over experience. If you bring curiosity responsibility and a drive to improve we want to hear from you.

Must-Haves:
3 years in SysOps DevOps or Site Reliability Engineering.
Strong experience in Windows environments.
Deep understanding of AWS (Azure/GCP a plus).
Proficient in scripting (PowerShell Bash Python etc.).
Experience with Infrastructure-as-Code tools (Terraform Ansible).
Skilled with CI/CD tools (Azure DevOps Jenkins GitHub).
Strong communication and problem-solving skills.

Nice-to-Haves:
Experience with Java Applications (e.g. Tomcat).
Familiarity with SQL Server and monitoring/log aggregation tools (New Relic Splunk etc.).
Exposure to Jasper Reports and cloud security best practices.

Why Join Us
Hybrid work flexibility (Philippines-based)
Inclusive collaborative and high-performing culture
Work on global systems at scale
Support for learning and development
Competitive health and wellness benefits

Join Us
As we scale were looking for new doers collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. Were entrepreneurial hardworking geeky-in-a-good way problem solvers. Guided by our values we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership to be heard and to carve a path for your individual accomplishments to help drive our success. At Descartes everyone has a voice and the best idea wins regardless of who makes it. We offer competitive compensation great benefits remote and flexible work hours and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: a team thats committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for and Descartes sounds like the team and the mission you want to be part of apply now. We cant promise it will be a fit but we do promise to consider your experience.

Through COVID-19 we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance training and general record keeping purposes. Should you have any questions about this process please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know were all in this together.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected status or any other characteristic protected by federal provincial or local law. For more information about our commitment to equal employment opportunity please review our Code of Business Conduct and Ethics at .