Bridge Services Representative 6-E7 (Permanent Intermittent) International Bridge

Sault Ste. Marie, MI - USA

Hourly Salary: $ 21 - 29

Posted on: 28 days ago

Vacancies: 1 Vacancy

Department:

Transportation

Job Summary

Job Description

This positionis permanent intermittent with varying hours each pay period based on workload.

MUST BE ABLE TO SATISFY ALL BORDER CROSSING REQUIREMENTS FOR BOTH U.S. CUSTOMS AND CANADIAN BORDER SERVICES AGENCY

This position requires accurate classification of passenger and commercial vehicles utilization of a point-of-sale terminal collection of United States and Canadian currency ability to make proper change and perform simple math calculations and the balancing of collected revenue. This position must provide exceptional customer service perform duties in an efficient and accurate capacity and requires the ability to problem solve and assist in the resolution of commuter concerns. Additionally the position will need to be able to perform simple auditing functions of revenue collected by automated processes assist with the issuance of toll fare media and respond to customer service inquiries via in-person phone and email communications. Other duties include routine maintenance technology maintenance and providing toll operations assistance to maintenance emergency and/or law enforcement personnel as well as other duties as assigned. Acts as secondary operator of the Security Operations Center as deemed necessary by supervision depending upon current security level.

As a 24/7 operation the position requires working various schedules which can include weekends and holidays as needed.

The Salary listed above is a range that reflects the minimum rate at the entry (6) level through the maximum rate at the experienced (E7) level. Based on education and experience candidates will be reviewed to determine what level they are qualified for.

For additional information please see the links below:

Bridge Services Representative 6-E7 position description
All about MDOT

For information on benefits visit or

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

Required Education and Experience

Education
Educational level typically acquired through completion of high school.

Bridge Services Representative 6
No specific type or amount is required.

Bridge Services Representative E7
One year of experience equivalent to a Bridge Services Representative 6.

Alternate Education and Experience

Bridge Services Representative E7

Completion of at least 8 semester hours (12 term) college credits in accounting business finance mathematics public administration or statistics may be substituted for one year of experience as a Bridge Services Representative.

OR

Two years of experience in a customer service position with primary focus on processing financial transactions

Additional Requirements and Information

To be considered for this position you must:

Possess a valid drivers license.
Possess a Western Hemisphere Travel Imitative (WHTI) Document (e.g. Passport Passport Card NEXUS Card WHTI approved state enhanced drivers license).
Be able to satisfy all border crossing requirements for both U.S. Customs and Canada Border Services Agency.

View the classification specification at: department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including but not limited to responses to application questions and responses to interview questions or exercises.

If you have questions related to this posting please contact Camryn Nauta at .

: Accommodations
If you require a reasonable accommodation to participate in the application or selection processes please contact the ADA coordinator for the agency that posted this position vacancy.

Required Experience:

Intern

Job DescriptionThis positionis permanent intermittent with varying hours each pay period based on workload.MUST BE ABLE TO SATISFY ALL BORDER CROSSING REQUIREMENTS FOR BOTH U.S. CUSTOMS AND CANADIAN BORDER SERVICES AGENCYThis position requires accurate classification of passenger and commercial vehi...