Despatch Coordinator
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Job Location:
Wellington - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Despatch Coordinator at WM New Zealand you will play a crucial role in the efficient coordination of fleet scheduling driver management and the safe handling of hazardous and medical waste. Your responsibilities will involve dispatching jobs ensuring customer needs are met balancing driver workloads monitoring routes and ensuring timely completion of tasks while maintaining excellent customer service standards.
Whats Involved:
- Dispatching jobs to drivers to ensure prompt and efficient service delivery while prioritizing customer needs.
- Balancing driver workloads and monitoring routes to optimize efficiency and minimize downtime.
- Ensuring drivers have all necessary paperwork and equipment for safe waste collection including hazardous and medical waste.
- Monitoring and managing jobs that have been rescheduled by drivers ensuring minimal disruption to service.
- Setting up customer accounts and entering details into the system for new or modified service agreements.
- Responding to customer queries and concerns via phone or email providing timely and accurate information and assistance.
Qualifications :
About you
To be successful in this role you will have proven customer service experience in a fast-paced environment. You also bring a proactive and positive attitude and the ability to instantly build rapport with customers.
You are customer-centric a strong relationship builder flexible have high attention to detail and good time management. Experience in using MS Office especially Word and Excel are also essential for this role.
Additional Information :
Whats in it for you
- Enjoy a role that keeps you on your toes offering constant challenges with a competitive salary.
- Become part of a close-knit team that values collaboration recognition and continuous improvement
- WM New Zealand offers proven opportunities for career advancement.
How to apply
To apply for this role click apply now
Please note - we do not always work to fixed closing dates and may start considering
applications as they are received so we encourage you to apply early.
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
About Company
WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
