Catering Coordinator | Downtown Toronto | Full Time

How you will make an impact:

Working in collaboration with  the Culinary team this role will provide leadership in the planning coordination and execution of  events. Some duties will include but are not limited to:

Catering Coordinator Responsibilities

• Serve as the primary point of contact for all catering requests managing the catering inbox efficiently and professionally.
• Demonstrate strong teamwork and excellent verbal and written communication skills in a fast-paced environment.
• Maintain a positive solutions-oriented attitude fostering strong relationships with clients and colleagues.
• Attend and/or lead daily Banquet Event Order (BEO) review meetings to ensure all event details are accurate and up to date.
• Prepare update and distribute BEOs according to established schedules and protocols.
• Collaborate with the booking team to promptly communicate meeting cancellations room changes or other adjustments affecting catering services.
• Flag complex events or special requirements to the Senior Conference Services Manager (Senior CSM) for additional support.
• Provide accurate event quotes and confirm catering orders based on guest requirements with a focus on portion control and minimizing food waste.
• Communicate effectively with the Culinary & Catering Operations Team regarding special or custom client requests to ensure accurate execution in line with agreements made with the client.
• Address and resolve client complaints or issues promptly to ensure a high level of satisfaction.
• Gather and act on feedback from the Catering Operations Team to improve catering placement and service delivery.
• Maintain accurate records of catering orders event details and invoices for reporting and future reference.
• Experience with internal systems such as Salesforce Delphi and Magnet is highly preferred.

Qualifications :

What youll need to succeed:

• Post-secondary diploma required; preference for post-secondary degree in a related field preferably Hospitality and/or Event Planning.
• Minimum of 3-5 years experience in planning and executing events in a medium to large scale events
• The ability to work well independently on several projects concurrently and possess excellent communication organizational and creative thinking skills.
• Focus on maximizing revenue consistent with providing the client with value and exceptional service.
• Software proficiency in Microsoft Word Excel Power Point is required; knowledge and experience in the event management booking software is preferred.
• Strong initiative and hospitality orientation; Project Management organizational and prioritizing skills; problem solving and detail oriented.
• Demonstrate flexibility pleasant persona coupled with sound judgment discreet and able to maintain confidential information 

Additional Information :

What Makes Sodexo Different:   

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own addition we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

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SodexoSJS

Remote Work :

No

Employment Type :

Full-time