Product Owner – Marketing & Sales Enablement (CRM)

We are seeking a dynamic and experienced technology Product Owner to join our Business Technology Solutions team focusing on Marketing and Sales solutions. The Product Owner will lead the development and enhancement of technology solutions that optimize commercial operations and drive business growth.

Major Responsibilities:

• Product Vision and Strategy:
  • Develop and communicate a clear product vision and product delivery roadmap aligned with business objectives.
  • Collaborate with stakeholders to define and prioritize product features and enhancements.
  • Understand both data and technology capabilities already in use across AbbVie and recommends appropriate application within their product portfolio.
• Product Development:
  • Lead the agile development process working closely with cross-functional teams including IT commercial operations and marketing.
  • Develop comprehensive estimates and development timelines by soliciting input and collecting feedback from all impacted stakeholders.
  • Work across BTS and business functions to negotiate and secure the availability of resources and budget to meet the demands.
  • Manage and supervise vendor project teams internal resources to deliver technology product evolution on time and within budget.
• Stakeholder Engagement:
  • Engage with business stakeholders to gather requirements and feedback.
  • Manage stakeholder expectations and ensure alignment with the product roadmap.
• Performance Monitoring:
  • Define key performance indicators (KPIs) to measure product success.
  • Analyse product performance data and make data-driven decisions for improvements.
• Problem Solving:
  • Identify potential risks and develop mitigation strategies.
  • Address technical challenges and ensure solutions are scalable and robust.

Qualifications :

• Education:
  • Bachelors degree in information technology Computer Science Business Administration or a related field.
  • Advanced degree or certification in Product Management Agile methodologies or related areas is a plus.
• Experience:
  • Minimum of 5 years of experience in IT product management or a related field.
  • Understanding/expertise in definition and implementation of digital strategies for pharmaceutical/healthcare industry is a plus.
• Skills:
  • Strong understanding of CRM and Sales enablement business processes and supporting technology solutions.
  • Proven experience in CRM platforms like Veeva and Salesforce.
  • Strong analytical and problem-solving abilities. 
  • Proven track record of effective project (workstream) leadership and positive results.
  • Exposure to capabilities like Marketing Automation Event Management Case Management Identity Management etc. is a plus.
  • Excellent communication leadership and stakeholder management skills.
  • Proficiency in agile methodologies and tools (e.g. Scrum Kanban JIRA).
  • Ability to think strategically and translate business needs into technical requirements.
• Other:
  • Ability to work effectively in a global matrixed environment.
  • Ability to self-manage time and priorities.
  • Interest in technology trends and application of technology to improve end users experience.
  • Willingness to travel as needed (10-15%)

Additional Information :

AbbVie Culture

At AbbVie we care deeply about bringing innovative solutions to patients in need. By joining us as a Product Specialist youll be at the forefront of our mission working in a dynamic and supportive environment that encourages growth and collaboration.

• All4OneAbbVie: Foster strong interpersonal relationships and teamwork.
• Decide Smart & Sure: Navigate ambiguity and make informed decisions.
• Agile & Accountable: Communicate a clear and inspiring vision.
• Clear & Courageous: Provide honest and constructive feedback.
• Make Possibilities Real: Efficiently plan and execute tasks while adapting to challenges.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time