Overnight Porter
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As our Overnight Porter youll play an essential role in ensuring our hotel runs smoothly after hours. Youll be the calm and capable presence that keeps our property pristine assists guests with late-night requests and supports our overnight operations with efficiency and discretion.
- Provide correct and accurate information in response to all enquires.
- Assist with guest luggage deliveries when required.
- Ensure that you are aware of the daily activities via Daily Round-up Opera and diary.
- To be aware of all ongoing matters within the Hotel and any special events those are planned.
- Be aware of all daily VIPs.
- Follow and implement all departmental procedures standard operating procedures (SOPs) and checklists.
- Support the Night Audit and Security teams with general duties including safety checks and lock-up procedures.
- Conduct regular patrols of hotel areas to ensure guest comfort and security.
- Liaise closely with the Front Office Guest relations Reservations the Bell Captain and Valet to ensure guests arrivals departures and queries are handled courteously and efficiently.
- Demonstrate the Passion for Excellence through serving our guests with flair and professionalism ensuring that their requests are quickly and efficiently achieved.
- Ensure all guests are provided with personalised service and that the Essence of Pleasure is achieved.
- Embody the art of French hospitality through a can do attitude.
- Perform tasks within a timely manner.
- Assist with implementation and maintenance of Sofitel Brand Standards.
Qualifications :
- Previous experience in a hotel or guest service role preferred ideally within a luxury or 5-star environment.
- Strong attention to detail and pride in presentation.
- Ability to work independently and manage time effectively during overnight hours.
- Excellent communication and problem-solving skills.
- Always display a professional appearance representing our Sofitel brand.
- Valid Australian Drivers License is essential.
- Flexibility to work weekends and public holidays.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
