Account Manager, Sports Management

IMG are looking for an experienced Account Manager to lead and support the onboarding of new clients and provide high-level servicing and project delivery across strategic accounts ensuring excellence in execution and partnership growth while offering enhanced support to clients requiring additional attention troubleshooting or cross-functional coordination.

Key Responsibilities and Accountabilities

• Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals.
• Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations client reports and post-event analysis.
• Produce and manage timelines action trackers and project summaries across key accounts.
• Attend meetings rights-holder workshops and live events to represent IMG and support operational needs.

Knowledge and Experience

• Proven experience in client servicing account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries.
• Proficiency in data analysis reporting and the ability to interpret and apply insights.

Skills and Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented able to work independently while contributing to collective goals.
• Genuine interest in sport television programming and the broader media business.

Key Responsibilities and Accountabilities

• Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals.
• Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations client reports and post-event analysis.
• Produce and manage timelines action trackers and project summaries across key accounts.
• Attend meetings rights-holder workshops and live events to represent IMG and support operational needs.

Knowledge and Experience

• Proven experience in client servicing account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries.
• Proficiency in data analysis reporting and the ability to interpret and apply insights.

Skills and Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented able to work independently while contributing to collective goals.
• Genuine interest in sport television programming and the broader media business.

Key Responsibilities and Accountabilities

• Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals.
• Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations client reports and post-event analysis.
• Produce and manage timelines action trackers and project summaries across key accounts.
• Attend meetings rights-holder workshops and live events to represent IMG and support operational needs.

Knowledge and Experience

• Proven experience in client servicing account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries.
• Proficiency in data analysis reporting and the ability to interpret and apply insights.

Skills and Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented able to work independently while contributing to collective goals.
• Genuine interest in sport television programming and the broader media business.

Key Responsibilities and Accountabilities

• Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals.
• Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations client reports and post-event analysis.
• Produce and manage timelines action trackers and project summaries across key accounts.
• Attend meetings rights-holder workshops and live events to represent IMG and support operational needs.

Knowledge and Experience

• Proven experience in client servicing account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries.
• Proficiency in data analysis reporting and the ability to interpret and apply insights.

Skills and Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented able to work independently while contributing to collective goals.
• Genuine interest in sport television programming and the broader media business.

Working Conditions

• This role will be based at Chiswick Park with some flexibility on remote working as appropriate
• May be required to attend (and travel to) locations including other IMG buildings and meetings
• Unsocial hours may be required as dictated by the demands of the business schedule
• Adapting to use of new systems and technology where appropriate