Client Service Associate
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Job Location:
Worcester, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Marsh McLennan AgencyDescription:
Client Service Associate Business Insurance
The Client Service Associate at Marsh McLennan Agency works alongside the Account Management and Sales departments to deliver exceptional customer service within the Business Insurance this role the Client Service Associate oversees client records and processes updates to policies and account details.
This position is on-site in our Worcester office and reports directly to the Associate Director of Business Insurance.
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 15000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a CSA at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
- Collaborate with Account Managers Sales and insurance carrier Partners to process updates to client accounts.
- Respond to client calls emails and letters to ensure the proper assignment of time sensitive materials
- Track invoices process endorsements and update client policies within the agency management system
- May assist with the preparation of client materials for client presentations
- Manage processes related to the Registry of Motor Vehicles including RMV-1s RMV-3s Drives program as well as driver and motor vehicle checks etc.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
- Someone that thrives on providing exceptional customer service and communicates effectively over phone and email.
- The ability to remain highly organized in a fast-paced setting including managing a high volume of emails.
- Proficiency with Microsoft Excel Outlook and a comfort level learning new systems quickly.
- A commitment to achieve a P&C Producer License in MA within first 90 days
- Shared commitment to company values; Integrity Collaboration Passion Innovation Accountability.
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Medical dental and vision plans
- 401(k) match after one year
- Contribute toward student loan debt
- Generous paid time-off programs ensure you have time to recharge including vacation days personal days sick days holidays volunteer day and days for learning & development
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.
