Account Manager (2X)
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Job Location:
Delft - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company: TOPdesk
Role: 4x Account Manager
Location: Delft
Language: Dutch
WFH policy: 50/50 they appreciate office attendance (especially during onboarding)
Industry: SaaS
Product: Service Management SaaS Platform
Size and functions of local team:
40fte salesteam (Spread across 7 business units). 4 BDMs/AE 5 SDRs 7 Sales Managers 27 AMs.
Role description:
Commercial role. Book of business 100 customers 3-4Mio total. Currently working on new framework to segment customers on potential vs. churn risk.
Also introducing CSM roles.
AM used to be both CSM operational and commercial upsells.
Now AM becomes commercially responsible.
Primarily commercial focus. Hunter within existing clients. Need certain maturity level to internally coordinate colleagues. AM is always responsible for the client e.g. escalations are for CSM but AM flags this.
Unique about the company (that you dont read online):
Marketleader in NL 40% market share
Everything in eigen beheer (Support en implementatie 9.2/10 rating van klanten)
Must haves:
2-4 years of closing experience in similar role
SaaS or Tech experience
Hunters mindset with farmers charisma
Operational rigour
Experience with renewals (existing clients need big pricing upgrades)
Nice to haves:
Strong in relationship management
RFP/Tender experience
Salary range & secondary benefits:
Up to 65K-95K OTE (60/40 split) incl. holiday > Company car on top (See attached an overview of seniority vs. budget)
Role: 4x Account Manager
Location: Delft
Language: Dutch
WFH policy: 50/50 they appreciate office attendance (especially during onboarding)
Industry: SaaS
Product: Service Management SaaS Platform
Size and functions of local team:
40fte salesteam (Spread across 7 business units). 4 BDMs/AE 5 SDRs 7 Sales Managers 27 AMs.
Role description:
Commercial role. Book of business 100 customers 3-4Mio total. Currently working on new framework to segment customers on potential vs. churn risk.
Also introducing CSM roles.
AM used to be both CSM operational and commercial upsells.
Now AM becomes commercially responsible.
Primarily commercial focus. Hunter within existing clients. Need certain maturity level to internally coordinate colleagues. AM is always responsible for the client e.g. escalations are for CSM but AM flags this.
Unique about the company (that you dont read online):
Marketleader in NL 40% market share
Everything in eigen beheer (Support en implementatie 9.2/10 rating van klanten)
Must haves:
2-4 years of closing experience in similar role
SaaS or Tech experience
Hunters mindset with farmers charisma
Operational rigour
Experience with renewals (existing clients need big pricing upgrades)
Nice to haves:
Strong in relationship management
RFP/Tender experience
Salary range & secondary benefits:
Up to 65K-95K OTE (60/40 split) incl. holiday > Company car on top (See attached an overview of seniority vs. budget)
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
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