Logistics Manager

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary:

The Logistics Manager is responsible for coordinating logistics support for large customer accounts and providing logistics support to NCR field logistics operations.

This person works closely with various personnel from the Worldwide Service Logistics organization Worldwide Customer Services Organization to design implement and manage logistics programs and processes on behalf of NCR. The incumbent is responsible for managing logistics support for specific customer accounts to maximize targeted service level objectives; optimize asset utilization; and minimize inventory investment.

The Logistics Manager is responsible for implementing and managing logistics programs processes and initiatives to improve financial operational and service level results. The incumbent communicates financial and operational controls policies and procedures to all field logistics personnel and ensures compliance. Additionally performs quantitative analysis and produces reports.

The incumbent is also responsible for the analysis and development of policies to be implemented regarding standards of performance and measurement systems and reporting methods for NCR field services operations.

Supervisory Responsibilities:

None.

Duties and Responsibilities:

Coordinates logistics support for large customer accounts and provides logistics support to NCR field logistics operations.

Performs quantitative analysis and produces reports.

FSLs Management: -

The Manager is responsible for performing the following daily activities in relation to the FSL Management in the country: -

Coordinate between CEs and their Managers FSLs to pick and return parts. Manager will receive email confirmation from 3PL FSL for CE pick. Manager will transfer parts through CIMS from FSLs into CE location based on required information (WO Customer P/Ns needed & Quantities). Manager will send a notification email to both CE & 3PL FSL containing all above details. When a CE returns a part (Good or Defective) to 3PL FSL 3PL FSL will send a communication to the Manager who will perform a reverse logistic transaction in CIMS. Manager will send a notification email to both CE & 3PL FSL containing all above case a Same Day Delivery or a Next Business Day delivery is needed from the 3PL FSL to a CE then the Manager will coordinate transportation with the courier and execute all transactions in CIMS. Manager will check CIMS for all substitute parts in case the part CE requested is not available at the 3PL FSL. Manager will arrange reverse logistics from 3PL FSLs into CCW. When 3PL FSLs confirm shipment the Manager will create in-transit transaction in CIMS from FSL into CCW. When shipments arrive from 3PL FSLs Manager will check shipment physically and transfer parts from In-Transit locations into CCW (Good or Defective) through CIMS In case of any discrepancy the Manager will start a complaint process with the 3PL FSLs and informs the country logistics manager.

Field Reverse Logistics: -
The Manager is responsible for receiving physically all defective shipments from CEs.

Manager will check the parts inside the boxes and match them with the CE parts posting.

If both matches the Manager will put all parts in its Managed bin locations in the WH.

Manager will transfer the parts from the correct In-Transit locations into the correct bin locations in CIMS.

In case of discrepancy between the returned part from field and the CE posting then the Manager will initiate a complaint process and inform the country logistics manager.

The Manager will continue following the incident till it is solved.

SPRs & TOs (CCW): -The incumbent is responsible for receiving CE requests for parts daily during his work shift.

The incumbent is responsible for creating SPRs in CIMS

The incumbent is responsible for creating transactions in CIMS.

The incumbent is responsible for coordinating with couriers for Same day delivery or Next business day delivery.

CCW Audit: -

The incumbent will participate on the wall-to-wall audit in the CCW.

The wall-to-wall audit is conducted twice a year for CCW.

Support: -

The incumbent will be available during weekends and public holidays to support the business.

Why join NCR Atleos:

• NCR Atleos is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential.

• EEO Statement
  NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

• To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.