Regional Process & Transformation Lead

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The opportunity:

Hitachi Energy Service is a trusted lifecycle partner providing customers with secure sustainable and innovative service solutions globally. Our Service offerings empower customers & partners to holistically manage the asset lifecyclefrom start-of-life (e.g. Install & Commission) through services designed to strengthen operational-life (e.g. Upgrade Repair & Extend) to end-of-life activities (e.g. Replace & Decommission). Designed to adapt to every O&M strategy services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally the net-zero transition begins with the Installed Base and we continue to innovate across our Sustain & Decarbonize category which includes our made-for sustainability offerings.

As the Regional Process & Transformation Lead you will be the driving force behind operational excellence and digital adoption within our local HUB. You will bridge global strategy with regional execution leading the implementation of next-generation business processes that standardize digitize and optimize our operations. Your work will directly impact efficiency cost-effectiveness and regional competitiveness.

The role is open to be based in the home country of the successful applicants (Malaysia Singapore)

How youll make an Impact:

• You will serve as the primary strategic link between the regional HUB and the Global Business Process Owner (GBPO) translating global strategies into detailed executable regional implementation plans.

• You will lead the design development and implementation of complex new business processes and digital solutions ensuring they are standardized efficient and tailored to local requirements.

• You will champion process excellence by identifying opportunities for standardization and continuous improvement incorporating industry best practices and operational feedback alongside Subject Matter Experts (SMEs).

• You will drive cross-functional process harmonization and digitization establishing governance mechanisms to ensure compliance accountability and the successful integration of processes across the organization.

• You will act as the change champion promoting process adoption through targeted training and communication initiatives in collaboration with HR and training teams for smooth transitions ensure performance and cost-effectiveness by monitoring process adoption with data-driven insights and partnering with regional leadership to align improvement initiatives with budgetary goals.

• You will document and maintain standardized methodologies and best practices to support ongoing process maturity and sustainable improvements.

• You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines living our core values of safety and integrity.

• Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

• Bachelors or masters degree in business administration Engineering Operations Management or a related field.

• Possess significant experience more than 5years preferred in business process management (BPM) particularly integrating digitizing and transforming processes within a regional or global environment.

• Proven ability to lead and influence cross-functional teams and Subject Matter Experts (SMEs) preferably within the energy technology or industrial sectors.

• Demonstrated experience in process standardization and digital transformation projects (highly preferred).

• Possess Lean Six Sigma certification with relevant experience in a service operations or shared service environment (highly desired). Demonstrate exceptional project management analytical and communication skills with a strong focus on data-driven decision-making.

• Proficient in English communication and be willing to travel as needed to support critical regional initiatives.

More about us:

At Hitachi Energy we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development ensuring our team members can thrive and achieve their career goals.

Join us and be part of a company that values innovation excellence and teamwork.

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.

For this role depending on grade and experience we offer the following employee benefits.

• Employer-sponsored medical plan (inc. dental care and optical).

• Central Provident Fund (CPF).

• Group Term Life insurance Group Personal Accident insurance Group Business Travel insurance.

• Hospitalization Insurance.

• Leave programs (Annual leave medical leave Hospitalization leave Exam leave etc.).

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

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