Junior HR Services Assistant 2nd Shift

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

PL1079

Thank you for your interest in joining our team! QVC Group Inc. is a Fortune 500 company with six leading retail brands QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen from smartphones and tablets to laptops and TVs.

QVC Group Global Business Services center in Cracow is a member of the QVC Group family that offers world-class Customer Finance Accounts Payable HR Services Talent Acquisition and Software Engineering to QVC Group team members in Germany Italy Poland the United Kingdom and the United States. Our GBS center is an facility with a thoughtful and remarkable design and culture.

Join us as:

Junior HR Services Assistant (2nd shift)

HR Services Team Members are first point-of-contact for our team members questions about HR policies and processes also related to Benefits Payroll Compensation Talent Acquisition etc.

You would be also responsible for guiding our team members through HR related queries and issues helping them with transactions and educating them on the system specifics.

We are looking for candidates who:

Have a customer service mindset and a proactive way of working to service the customers in a can do attitude
Speak fluent English
Want to develop within the field of HR
Present excellent communication skills ability to operate in international matrix organization and consumer-oriented attitude
Have the ability to work independently and as a team member
Can handle multiple tasks simultaneously in a fast-paced environment
Are available to work from 3 pm to 11 pm
Up to 1 year of experience in HR or Customer Service will be an asset
Experience in working in HR systems such as Workday and strong working knowledge of MS Office will be a strong asset
Experience using Case Management software is an asset

Responsibilities:

Delivers Team Members HR Service support to managers and Team Members
Provides information and resolution to issues about calls and emails in a timely courteous and professional manner providing high-quality timely and professional customer service
Performs HR data entry into Workday and resolves Service Now tickets
Takes initiative to maintain documentation and current knowledge and understanding of People policies practices and procedures creates process maps where applicable
Performs duties as assigned by the Manager

What We Offer:

Hybrid working model combining office & remote work
Private medical care
Access to MyBenefit platform (Multisport included)
Life Insurance
1 day extra of annual leave for company-driven initiatives
Eye-care reimbursement
Company performance-related bonus
Referral program with a financial bonus
Mental health support line for you and your relatives
Attractively located office with free parking space for employees

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.

Required Experience:

Junior IC

PL1079Thank you for your interest in joining our team! QVC Group Inc. is a Fortune 500 company with six leading retail brands QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on...