Specialist Key User

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Specialist - Key User After Sales

LOCATION: Chennai

YOUR TASKS:

Daily 1st level support for Interfaces between SAP CS and SAP SD module in alignment with global SD aftersales business
Support and execution of the UAT for STC Aftersales with a focus on quotation planning performing opservice and support of the interfaces between SAP CS and SAP SD module
New ideas of Master data Preparation with LSMW (Definition Testing Validation) and ITO alignment calls for new LSMW
Design implement & improve existing or new KPIs with tools like Power BI or Microsoft Dynamics
Basic understanding of key performance indicators (KPIs) and their importance in measuring business performance
Familiarity with SAP reporting tools and ability to generate reports to track KPIs
Good communication skills to share KPI results with stakeholders and team members
Digitalize new checklists or create new versions of existing checklists within Service

YOUR PROFILE:

Several years of professional experience as a SAP key user or comparable position
Very good knowledge of SAP CS/PM module and S4 / HANA
Should have 4- 8 years of relevant experience
Practical experience in training end users and in creating training documents
Confident demeanor as well as teamwork and communication skills
Structured way of working and problem-solving skills
Open-mindedness to new technologies and methods
Willingness to travel for project work and user training

Job Title: Specialist - Key User After Sales LOCATION: Chennai YOUR TASKS: Daily 1st level support for Interfaces between SAP CS and SAP SD module in alignment with global SD aftersales business Support and execution of the UAT for STC Aftersales with a focus on quotation planning performing opser...