Call Center Representative
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Job Location:
Monthly Salary:
Posted on:
14-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
We are seeking a motivated and professional Call Center Representative to join our Miami this role you will be the first point of contact for our clients delivering outstanding service and support. The ideal candidate is customer-focused detail-oriented and able to handle high-volume inquiries with professionalism and efficiency.
Responsibilities:
Respond to inbound calls and emails in a timely and professional manner.
Provide accurate information regarding company products and services.
Resolve customer inquiries complaints and issues effectively.
Document interactions and maintain up-to-date records in the company database.
Collaborate with team members to ensure consistent service quality.
Identify opportunities to improve customer satisfaction and operational efficiency.
Qualifications :
Qualifications:
High school diploma or equivalent required; Associates or Bachelors degree preferred.
Proven experience in a customer service or call center environment is a plus.
Excellent verbal and written communication skills.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced dynamic environment.
Proficiency with Microsoft Office Suite and call center software is a plus.
Additional Information :
Benefits:
Competitive salary of $47000 - $51000 per year.
Opportunities for professional growth and career advancement.
Comprehensive training and development programs.
Positive and collaborative work environment.
Health dental and vision benefits.
Paid time off and holidays.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
