Customer Service Officer
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Job Location:
Monthly Salary:
Posted on:
14-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
As a Customer Service Officer at Captura Hall you will be the primary point of contact for our valued clients. You will ensure that every interaction reflects our commitment to excellence resolving inquiries efficiently and maintaining a high standard of client satisfaction. This role offers the opportunity to grow within a professional and supportive environment.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone email and in-person.
Resolve customer issues and complaints with empathy and efficiency.
Maintain detailed and accurate records of customer interactions.
Collaborate with internal teams to provide timely solutions and improve processes.
Support ongoing initiatives to enhance the overall customer experience.
Qualifications :
Qualifications:
Proven experience in customer service or related roles.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment while maintaining professionalism.
Proficiency in Microsoft Office Suite and CRM software is a plus.
Additional Information :
Benefits:
Competitive salary: $55000 - $61000 annually.
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Full-time employment with standard office hours.
Skills enhancement and ongoing training programs.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
