Rehabilitation Counsellor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a newly created role within the retail division of the organization designed to address the growing challenges associated with Total and Permanent Disability (TPD) claims. The TPD Rehabilitation Counsellor will play a critical role in assessing the employability of claimants who assert they are unable to return to work due to disability. The position is not focused on helping individuals return to work but rather on evaluating the legitimacy of claims through a structured assessment of their education training and experience (ET&E).
This role is central to the organizations strategy to manage unsustainable TPD-related losses and ensure claims are paid appropriately. It is expected to evolve into a foundational position that may lead to future team expansion and potential leadership opportunities within 18 months contingent on the success of the role.
In this role you will:
- Conduct employability assessments for TPD claimants based on their education training and work history
- Evaluate transferable skills and determine realistic alternative employment options using AI-generated work options
- Vet and validate AI-generated vocational options to ensure alignment with claimant capabilities
- Collaborate with internal stakeholders across retail and technical teams to ensure robust assessment processes
- Provide expert input into claim decisions to support sustainable product outcomes
- Maintain high standards of professional judgment and integrity in all assessments
- Participate in interviews and cross-functional discussions as part of the vetting process for claim evaluations
Qualifications :
- Graduate Diploma or Bachelors Degree in Rehabilitation Counselling (non-negotiable)
- Minimum 23 years of experience in rehabilitation counselling with up to 5 years preferred
- Familiarity with TPD insurance and claims processes is highly desirable
- Strong understanding of vocational assessment methodologies and transferable skills analysis
- Ability to work independently while contributing to broader strategic goals
- Excellent communication and stakeholder engagement skills
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
- An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
- Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
- Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Experience Working With Students
- Organizational skills
- Classroom Management
- Behavioral Health
- Classroom Experience
- Mediation Experience
- Special Education
- Conflict Management
- Teaching
- Experience with Children
- Public Speaking
- Word Processing
About Company
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