Application Programmer

Chandler, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Application Programmer with our client in the financial industry
Responsibilities:

Provide day to day production application support
Investigate and troubleshoot issues on banking platform and associated applications participate in incident bridges ensuring all required individuals are on the call and are actively seeking to resolve the issue(s)
Provide technical support on payments applications provide in-depth technical analysis as required on varying platforms in the event of issues being reported as well as follow up post issue to investigate and determine root cause identifying and implementing mitigating solutions to ensure issues do not reoccur
Document and maintain operational procedures including documents used to resolve issues problem tickets as well as ensuring all contingency related documents are accurate and up to date
Fulfil risk audit and regulatory requests
Stakeholder management across GTO particularly with CIO and business partners
Engage in initiative work as and when required
Continually look to identify and drive process improvement opportunities improved monitoring automation simplifying processes
Responsible for providing day to day operational support for real-time banking applications for the clients Global Banking business
Work through resolving issues and incidents that are related to the system or reported by business users as well as support change and release activities
Assist and work closely with technology and business partners across GTO to assist in risk audit and regulatory activities that the team get engaged in to maintain the application

Requirements:

Technology background with 5 years of work experience in Mainframes COBOL JCL IMS DB/DC DB2 BMC utilities REXX MarkIV TWS CA7 FILE MANAGER TSO Endeavor release management tools Dump Reading Transmission protocols (NDM FTP) APIs MQ ticketing systems IBM utilities Microsoft Office Products (Web technologies a plus)
Excellent verbal and written communication skills
Excellent problem-solving skills
Root Cause Analysis experience
Experience with SQL Database query language Splunk and other monitoring tool exposure
Experience in application support processes including incident management release management risk governance etc.
Knowledge and experience in problem and conflict management
Dedicated in process improvements and tool improvements to make the entire project execution more efficient and simplified
Ability to work and manage stakeholders across business and technology groups who are based in various locations as required

Application Programmer with our client in the financial industry Responsibilities: Provide day to day production application support Investigate and troubleshoot issues on banking platform and associated applications participate in incident bridges ensuring all required individuals are on the c...

Application Programmer with our client in the financial industry
Responsibilities:

Provide day to day production application support
Investigate and troubleshoot issues on banking platform and associated applications participate in incident bridges ensuring all required individuals are on the call and are actively seeking to resolve the issue(s)
Provide technical support on payments applications provide in-depth technical analysis as required on varying platforms in the event of issues being reported as well as follow up post issue to investigate and determine root cause identifying and implementing mitigating solutions to ensure issues do not reoccur
Document and maintain operational procedures including documents used to resolve issues problem tickets as well as ensuring all contingency related documents are accurate and up to date
Fulfil risk audit and regulatory requests
Stakeholder management across GTO particularly with CIO and business partners
Engage in initiative work as and when required
Continually look to identify and drive process improvement opportunities improved monitoring automation simplifying processes
Responsible for providing day to day operational support for real-time banking applications for the clients Global Banking business
Work through resolving issues and incidents that are related to the system or reported by business users as well as support change and release activities
Assist and work closely with technology and business partners across GTO to assist in risk audit and regulatory activities that the team get engaged in to maintain the application

Requirements:

Technology background with 5 years of work experience in Mainframes COBOL JCL IMS DB/DC DB2 BMC utilities REXX MarkIV TWS CA7 FILE MANAGER TSO Endeavor release management tools Dump Reading Transmission protocols (NDM FTP) APIs MQ ticketing systems IBM utilities Microsoft Office Products (Web technologies a plus)
Excellent verbal and written communication skills
Excellent problem-solving skills
Root Cause Analysis experience
Experience with SQL Database query language Splunk and other monitoring tool exposure
Experience in application support processes including incident management release management risk governance etc.
Knowledge and experience in problem and conflict management
Dedicated in process improvements and tool improvements to make the entire project execution more efficient and simplified
Ability to work and manage stakeholders across business and technology groups who are based in various locations as required