Desktop Support Technician
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
09-10-2025
Vacancies:
1 Vacancy
Job Summary
Physical requirements
May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions.
May be required to work outside of regular business to support manufacturing.
May require the ability to work in loud noise environments with hearing protection.
Essential functions
Imaging of new Laptops Desktops & clients for Office and Manufacturing system usage.
Setup and support of cellular devices for end users.
Inventory control of patch cables video cables peripherals and other IT items.
Assist in ordering and receiving equipment as required.
Comply with internal and external regulations and procedures.
Follow all safety and environmental requirements in the performance of duties.
Use remote management to assist end users who are working remote.
Qualifications
Minimum of 2 years of IT experience required preferably in a customer facing role.
Hands on hardware troubleshooting experience including laptops desktops barcode scanners Audio & Video systems.
Experience with Office365 applications.
Experience with ticketing systems such as ServiceNow.
Experience with supporting iPads and iPhones.
Operational experience hands on support for end user technical issues in an operating facility.
Ability to demonstrate and provide excellent & friendly customer service skills.
CompTIA A certification is preferred.
Required Skills:
Desktop support laptop Office 365 Printers Barcode scanner iPad iPhone troubleshoot user support.
Company Industry
IT Services and IT Consulting
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
