Field Service XI
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $6.9 billion in revenue a strong customer base and global reach spanning over 130 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Responsibilities:
- Carry out Testing & Commissioning Preventive Maintenance Time & Material activities as assigned by team lead for thermal products such as CRAC Fan Wall AHU and XDU in a professional efficient manner and achieve a high level of service to our clients within the restraints of time expense and profitability
- Respond promptly to assigned emergency service calls while on 24x7 standby duty
- Ensure availability in weekend/holiday and after office hours to support the team
- Participate in field troubleshooting activities together with technical support team fellow field engineers and third-party vendors
Safety
- Take all necessary steps to ensure both Vertiv and client OH&S requirements are adhered to.
- Ensure all safety courses are attended in timely manner.
- Ensure adequate PPE appropriate tools and calibrated instruments is used in field activities.
- Report all incidents on time.
Administrative
- Support Team Lead and Service Manager in planning scheduling and organizing departmental
- matters.
- Author Method of Statement Risk Assessment Site Acceptance Test procedures and Incident Reports.
- Ensure job debriefing is done promptly and OKR is continuously monitored and met.
- Work hand-in-hand with project management team to plan testing & commissioning activities schedule.
- Attend all required safety and technical courses.
Client Management
- Maintain proper levels of relationships between the Company and our customers by ensuring
- all complaints are reported promptly so that remedial action can be taken.
- Ensure that a level of competence is maintained to adequately handle the degree of technology required
- by application via available training and coaching provided by company.
- At all times ensure that company vehicle personal dress and appearance are presentable within the
- restraints of the work to be carried out the Company policy is well understood and that Company
- business is carried out in an efficient and professional manner
Requirements:
- NITEC Diploma or Degree in Mechanical Engineering with minimum 2 years of relevant experience
- Good customer service
- Knowledge in field servicing of thermal products like CRAC HVAC AHU and chiller system.
- Experience in critical infrastructure is desirable.
- Customer centric with high level of commitment to meet and exceed customer satisfaction and demands.
- Good written oral communication and presentation skills with experience working with people across different culture and background
- Good relationship building and management skills with the ability to foster long-term relationships (with internal teams external partners)
- Self-motivated and work on own initiative; good team player
- Action- and results-orientated with a passion for success
- Aggressive in planning for and achieving targets.
- Good time management skills.
- Physical & Environmental Requirement
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $6.9 billion in revenue a strong customer base and global reach spanning over 130 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Key Skills
- Children Activity
- Landscaping
- Electronics Engineering
- End User Support
- Front Office Management
- Airlines
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
