Care Coordinator II

Presbyterian is seeking for a Care Coordinator to facilitates a team approach including the Interdisciplinary Care Plan team to ensure appropriate interventions cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member caregivers member s legal representative physician care providers and ancillary support services to address care issues specific member needs and disease processes whether medical behavioral social community based or long term care services. Coordinates care of individual clients with application to identified populations using assessment care planning implementations coordination monitoring and evaluation for cost effective and quality outcomes.

• This is a Full Time posting - Exempt: Yes
• Job is based at Socorro New Mexico
• Work hours: Weekday Schedule Monday-Friday

Ideal Candidate:

• Experience in utilization management quality assurance home care community health long term care or occupational health required. CCM certification preferred or must obtain within 3 years of hire.
• Proficiency in Microsoft Word Excel and Outlook required. Experience in analyzing trends based on decision support systems.

• Masters Degree & 1 years exp Bachelors Degree & 2 years exp Associates Degree & 3 years exp 6 years of exp may be utilized in lieu of other education reqs.
• Must have a valid driver license clean driving record and able to travel locally.
• Business management skills to include but not limited to cost/benefit analysis negotiation and cost containment.
• Knowledge of referral coordination to community & private/public resources.

• Facilitates a team approach including the Interdisciplinary Care Plan team to ensure appropriate interventions cost effective delivery of quality care and services across the
  continuum. Collaborates with the interdisciplinary care plan team which may include member caregivers member s legal representative physician care providers and
  ancillary support services to address care issues specific member needs and disease processes whether medical behavioral social community based or long term care
  services.
• Provides care coordination to members with chronic condition with less complex needs including less community resources. Conducts in depth health risk assessment and/or
  comprehensive needs assessment which include but not limited to psycho-social physical medical behavioral environmental and financial parameters. Develops and
  communicates plan for authorization of services and serves as point of contact to ensure services are rendered appropriately (i.e. during transition to home care back up
  plans community based services).
• Assesses and reviews plan of care regularly to identify gaps in care trends to improve health and quality of life outcomes; collects clinical path variance data that indicates
  potential areas for improvement of case and services provided; works with members and the interdisciplinary care plan team to adjust plan of care when necessary.
• Implements coordinates and monitors strategies for members and families to improve health and quality of life outcomes. Develops documents and implements plan which
  provides appropriate resources to address social physical mental emotional spiritual and supportive needs. Acts as an advocate for member s care needs by identifying and
  addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members
  care plan.
• Provides assistance to members with questions and concerns regarding care providers or delivery system.
• Conducts face to face home visits as required.
• Educates providers support staff members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates
  a team approach to the coordination and cost effective delivery to quality care and services.
• Maintains professional relationship with external stakeholders such as inpatient outpatient and community resources.
  *Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Generates reports in accordance with care
  coordination goals.
• Other duties as assigned.

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees including medical dental vision disability coverage life insurance and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges webinars and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers markets and local partnerships. Founded in 1908 Presbyterian is a locally owned not-for-profit healthcare system with nine hospitals a statewide health plan and a growing multi-specialty medical group. With nearly 14000 employees it is the largest private employer in the state serving over 580000 health plan members through Medicare Advantage Medicaid and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.