Dispatcher II
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
The focal point between customers riders and restaurants monitor the riders location and movement to make sure the orders are not delayed to our customers and report any suspicious issues that might impact the Dispatching KPIs.
Whats On Your Plate
Handling the riders issues that might reflect on the delivery process.
Addressing problems and requests by transmitting information or providing solutions.
Contacting our riders vendors and customers to solve any issue that might happen in the orders stages.
Supporting local and regional teams to proactively improve the delivery experience of our customers.
Qualifications :
What Did We Order
To be highly flexible and able to handle multiple tasks simultaneously together.
Very good command of English and Business writing.
Graduates only.
Outstanding communication skills.
Working conditions - rotational shifts and weekends.
Experience in Customer Service.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
