Principal, Solution Engineering (AI, Healthcare)

Toronto, OH - USA

Monthly Salary: $ 175000 - 200000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About League

Founded in 2014 League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI) reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers providers and consumer health partners build on Leagues platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date powering the digital experiences for some of healthcares most trusted brands including Highmark Health Manulife Medibank and Shoppers Drug Mart.

Position Summary:

The Solution Engineering team is a critical part of Leagues growth organization focused on applying Leagues platform capabilities to power new digital consumer experiences in healthcare.

Through collaborating with Leagues market development strategic sales customer partner product & implementation teams Solution Engineering partners with the worlds leading healthcare organizations to design new digital business models products and experiences. Leagues growth organization supports organizations across the Payer Provider Life Sciences and Consumer Health markets (i.e. Pharmacy Retail).

As AI Principal Solution Engineering you serve as the technical and AI subject matter expert within Leagues Solutions Engineering team. You are responsible for demonstrating a deep mastery of the League platform as well as specifically showcasing how we architect integrate and deploy LLM-powered agent teams to solve complex customer and user challenges in healthcare. Your expertise will be key in articulating how AI-powered solutions deliver a highly personalized and efficient digital health experience for consumers.

In this role you will:

AsAI Principal Solution Engineering you are a leader on the pre-sales team at League partnering with Strategic Account Directors to showcase Leagues platform capabilities understand prospective customers business & digital requirements visualize Leagues platform capabilities and collaborate with customers to align their needs with Leagues market-leading capabilities and solutions.
Design Digital Consumer Experiences - you will partner with prospective customers and their business product digital & IT teams to design whats possible in redefining the role of digital experiences and AI in delivering healthcare and benefits for millions of consumers
Align Platform Capabilities to Business Value - you will demonstrate a deep knowledge and understanding of Leagues platform technology and AI capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g. business growth service automation experience transformation high engagement care delivery population health etc.).
Visualize Best-in-Class Health Experiences - bring to life Leagues platform capabilities through live demos presentations mock-ups and demonstrations by partnering with Leagues product design and engineering teams. You will be able to effectively demonstrate how our AI-powered features and agent teams enhance the consumers health experience to deliver measurable outcomes.
Partner for Success - you will work cross-functionally at League with our customer implementation product and engineering teams to turn strategy solutions and requirements into concrete action plans to build launch & scale our customers new digital health experiences. You will also leverage your AI expertise to influence and evolve Leagues go-to-market strategy.
Growth Team Alignment - you will work with Strategic Account Directors on RFP/RFIs partner contracts and technical evaluations

What were looking for:

7-10 years Solutions Engineering / Pre-Sales experience
10-15 years total professional experience
Experience in leading solution architecture and software demonstrations for AI-native and/or AI enabled/integrated healthcare IT digital health and/or patient engagement solutions
Direct experience with AI/ML solutions in a technical and/or pre-sales capacity.
A strong understanding of AIs place in the broader healthcare technology ecosystem including how it integrates with healthcare data sources in a secure and real-world environment.
Platform-as-a-Service or Software-as-a-Service experience
Excellent storytelling and communication skills including presenting complex solutions concepts & ideas to executive technical and/or non-technical audiences
Bachelors Degree equivalent

Nice-to-Have

Healthcare industry experience in sales business development and/or strategy consulting
Masters Degree equivalent
Product Management Engineering or Solution Architecture experience

US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their timeat League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.

Compensation range for USA applicants only

$175000 - $200000 USD

CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.

Compensation range for Canada applicants only

$165000 - $210000 CAD

Our employees come from different backgrounds and we celebrate those differences. We are looking for the best candidates for our open roles but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team we would love to hear from you.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .

Our Application Process:

Applying to a role you love can be exhausting and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; lets do ours by sharing potential next steps

You should receive a confirmation email after submitting your application.
A recruiter (not a computer) reviews all applications at League.
If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
The final step is an offer which we hope you will accept!
Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.

Here are some additional resources to learn more about League:

Learn about our platform leadership team and partners
Highmark Health Google Cloud League: new digital front door to seamless care
Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
League raises $95 million USD in Series C to build worlds leading healthcare CX platform
Forbes x League: The Platformization Of Healthcare Is Here
Fast Company x League: If we want better innovations in healthtech we need more competition

Work Location:

We have a mix of office-centric roles based in our vibrant Toronto office and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the roles posted location all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office youll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.

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Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.

Review our for information on how League is protecting personal data.

About LeagueFounded in 2014 League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI) reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers providers and consumer health partn...