Clinical Operations Coordinator
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Job Location:
Boston, NH - USA
Hourly Salary:
$ 19 - 27
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
1. Provides support to ensure maximum Division OR utilization:and monitors snapboard and MD calendars daily to ensure cases are placed efficiently and effectively and that open time is used appropriately within the Division. Proactively identifies issues and proposes solutions.
Division block calendar actively monitoring for internally released time reassigning released time as appropriate and releasing to hospital according to policy. Maintains additional shared calendars (ex. DIEP calendar).
weekly reports to Practice Administrator and Sr. Administrative Director on prospective and retrospective utilization.
formal monthly OR utilization reports for leadership review.
available tools to proactively identify issues and offer solutions to practices. FYIs Practice Administrator and Sr. Administrative Director as needed.
new staff on OR booking policies and procedures and serves as first point of contact to junior staff with OR-related queries.
current knowledge of provider OR needs.
additional coordination and support for Division clinical needs:
faculty call schedules.
clinical observers and coordinates formal observation schedules as needed.
clinic templates and facilitates changes as requested by Practice Administrator.
as administrative partner in launching new clinical programs or services not directly tied to an MD
as backup support to Practice Administrator for management issues related to MD practice operations as needed.
as a site supervisor at BWH when Practice Administrator is not physically present. Answers staff questions and provides in-the-moment support when necessary (ex. patient relations issues).
with selecting and onboarding new staff as needed. Participates in staff evaluations as r/t surgical coordination performance.
in additional projects related to clinical operations as requested.
Qualifications
Education
- Bachelors Degree required.
- 2 years of related healthcare experience required demonstrating progression of duties and responsibilities over time.
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Project support or administrative experience 0-1 year required
Knowledge Skills and Abilities
- Knowledgeable of basic business administrative principles and project management best practices.
- Exceptional verbal written and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Competency in Microsoft applications including Word Excel and Outlook.
- Ability to work on tight deadlines.
- Knowledge of file management and other administrative procedures.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.42 - $27.74/HourlyGrade
3EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
