Club Millesime Team Leader
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Lead and inspire the Club Millesime team to exceed daily monthly and yearly targets through coaching mentoring and hands-on support.
- Ensure every guest interaction delivers an exceptional and memorable experience.
- Uphold high standards of service security and safety across all areas.
- Represent the Club Manager and Club Supervisor when needed resolving guest concerns efficiently and professionally.
- Oversee smooth operations including ambassador readiness stock levels and service coordination with other departments.
- Develop ambassador skills maximising service quality upselling opportunities and overall team performance.
- Maintain expert knowledge of menus beverages and wines to guide the team and enhance guest satisfaction.
- Oversee mise-en-place preparations to ensure everything is ready for guests arrival.
- Maintain expert knowledge of menus and wine lists to provide informed recommendations and elevate the guest experience.
Qualifications :
- Proven leadership experience in luxury hospitality preferably in Food and Beverage or Executive Lounge environments.
- Exceptional guest service skills with a passion for creating memorable experiences.
- Excellent communication interpersonal and problem-solving abilities.
- Solid understanding of Food and Beverage operations including stock management and service standards.
- Ability to maintain high standards of safety hygiene and security.
- Knowledge of wine spirits and menus with the ability to guide both team and guests.
- Flexible proactive and able to lead by example in a fast-paced environment.
- Flexible to work evenings weekends and public holidays.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
