Night Auditor Night Manager Full Time
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Conduct night audit procedures including reconciling daily revenue verifying guest accounts and preparing audit reports.
- Welcome late arrivals and farewell early departures ensuring a smooth and personalised guest experience.
- Respond promptly to guest requests and enquiries delivering solutions with professionalism and warmth.
- Coordinate with our Front Office day team and other departments to ensure seamless overnight operations.
- Provide an effective handover at the start and end of each shift.
- On relief Night Manager nights:
- Oversee all overnight operations maintaining safety and security.
- Handle guest queries concerns or issues with empathy and clarity.
- You will work with a night auditor or GSA however will also sometimes be working alone depending on the hotel occupancy
Qualifications :
- Previous experience as a Night Auditor or in a similar operational role within a hotel environment is preferred. However if you are a quick learner detail oriented and with a background in financial reporting we would love to hear from you.
- Previous Night Manager or supervisory experience is desirable.
- Calm confident and composed under pressure.
- Enthusiasm for connecting with guests and delivering personalised service.
- Exceptional presentation grooming and communication skills.
- High level of computer literacy; RMS experience preferred but not essential
- Availability to work across a 7-day roster overnight 11:00pm to 7:00am including at least two relief Night Manager nights per week.
Additional Information :
This is a full time role and candidates must have full working rights in Australia to be considered. We offer award rates of $26.70 per hour for Night Audit and $30.73 for Night Manager plus applicable penalty rates. We are unable to provide sponsorship for this role.
At Accor we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. With Accor you will enjoy a wide range of benefits from your first day including:
- Access to excellent benefits including worldwide accommodation and food & beverage discounts shopping discounts confidential employee assistance program and discounted health insurance.
- Work location in the CBD right opposite Southern Cross Station
- Career development and learning opportunities with Australias largest hospitality group including industry-leading training through Accors Learn Your Way platform.
- Being part of a welcoming and supportive hotel team where your contributions are valued.
Become an Accor Heartist and work in an environment where we encourage you to bring your real self to work unleash your creativity and have fun!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Accor - Careers - Our Philosophy
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
