Job Title:IT Specialist Senior

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

This is a hybrid position located in Little Rock AR Woodlands or Jackson MS. Relocation assistance and sponsorship is not provided. The official job title for this position is Sr. IT Specialist.

About the Role

We are looking for an experienced and technically adept IT Consultant to lead in Datacenter Support to include Dell Cisco and HPE hardware. This role is ideal for a hands-on person who can assist in complex infrastructure projects optimize enterprise environments and assist in maintaining our Disaster Recovery solutions.

This position will work closely with business units internal IT teams and strategic partners to support Entergys evolution into a modern agile enterprise while maintaining the reliability expected from a leading utility company. The role requires a balance of technical skills cross-functional collaboration hands-on support a strong emphasis on automation and operational excellence.

Key Responsibilities

• Racking and stacking servers network appliances and other hardware.
• Installing replacing and decommissioning equipment;performing physical inspections and basic troubleshooting.
• Running patching and managing cables including Ethernet and fiber optic connections.
• Diagnosing and resolving hardware and basic network issues often under the guidance of remote and on-prem IT engineering teams.
• Maintenance and testing of an Isolated Backup Solution environment to ensure disaster recovery compliance.
• Following instructions from remote teams to perform tasks like power cycling equipment reseating components or running diagnostics.
• Maintaining accurate inventory of hardware installations and removals.
• Maintain troubleshooting and process documentation.
• Adhering to data center security protocols for access control and equipment handling.
• Checking for issues like overheating power failures and other environmental concerns.

Required Qualifications

• Associates degree in computer science Information Technology or equivalent experience
• 8 years of experience in a data center or IT support role with a focus on hardware support or similar experience.
• Knowledge of different data center hardware components basic networking skills and knowledge of troubleshooting methodologies.
• Ability to handle and manipulate hardware components including cabling.
• Excellent communicator capable of clear and concise communication with remote teams and other on-prem personnel.
• Ability to analyze issues and follow instructions to resolve technical problems.
• Ensuring accurate documentation and following procedures correctly.
• Self-motivated and able to work with minimal supervision.
• Flexibility to work in a dynamic environment and adapt to changing priorities.
• Physically capable of moving and racking equipment. Ability to Lift 50 lbs.
• Ability to participate in 24/7 on call rotations and work within escalation procedures.

Preferred Qualifications

• Microsoft certifications (e.g. Windows Server Hybrid Administrator Associate Azure Administrator Associate)
• VMware Certified Professional (VCP) and/or Nutanix Certified Professional (NCP)
• Experience with hybrid cloud integration (Azure AWS or GCP)
• Familiarity with backup and DR tools (Commvault VMware SRM)
• Experience with enterprise management platforms such as ServiceNow BigFix TSCO Cisco UCS Manager Open Manage Enterprise

Why Join Us

At Entergy were powering the futureand that includes modernizing our IT landscape. This is an opportunity to directly contribute to one of the most important digital transformations in the utility sector. Join us as we bridge our rich legacy of operational excellence with the agility and innovation of the cloud.

#LI-DG1

#LI-HYBRID

Primary Location: Mississippi-JacksonMississippi : Jackson
Arkansas : Little Rock
Job Function: Information Technology
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 121172
Travel Percentage:Up to 25%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.