Senior Process Optimization Specialist

At ChristianaCare we serve as our neighbors as respectful expert caring partners in their health. We do this by creating innovative effective affordable systems of care that our neighbors value. Supporting this mission we seek a Senior Process Optimization Specialist. We seek an individual who is analytical and possesses strong execution strategies. This position works collaboratively with HR teams and interfaces with all areas impacted by the process under evaluation including key leaders stakeholders and vendors to identify inefficiencies recommend and implement solutions and facilitate change management initiatives that drive continuous improvement and operational excellence.

ChristianaCare benefits:

ChristianaCare offers an annual incentive bonus and a collegial space where innovation is valued. We offer incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching. Fitness and wellness reimbursement and phenomenal discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more.

Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement a 403(b) and a defined contribution plan.

Principal duties and responsibilities:

• Assess current processes workflows and systems to uncover opportunities for improvement and increased efficiency.

• Collect and analyze data related to key performance indicators (KPIs) and metrics generating actionable insights.

• Develop execute and oversee improvement plans including process redesign training programs and technology solutions.

• Take ownership of execution ensuring recommended changes are put into practice and sustained effectively.

• Collaborate with cross-functional teams to facilitate change and ensure successful project implementation.

• Monitor the progress of improvement initiatives adjusting strategies as needed to achieve desired outcomes.

• Prepare reports and presentations to communicate findings recommendations and results to leadership and stakeholders.

• Stay current on industry trends methodologies and regulatory requirements related to performance improvement.

Education and experience requirements:

• Bachelors Degree in a relevant field of study or equivalent professional experience.

• 5-7 years of experience in performance improvement proess optimization or a related discipline.

• Strong analytical skills with proficiency in data analysis and project management tools.

• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

• Certification and/or demonstrated experience in advanced improvement science methodologies (LEAN Six Sigma etc) is highly desirable.

• Experience working within the service line of HR as an individual contributor and/or leader

ChristianaCare is one of the countrys most multidimensional health systems centered on improving health outcomes making high-quality care more accessible and lowering health care costs. Christiana Care includes an extensive network of outpatient services home health care medical aid units three hospitals (1300 beds) a Level I trauma center and regional centers of excellence in heart and vascular care cancer care and womens health. We rank 21st in the nation for hospital admissions.

ChristianaCare is a not-for-profit teaching health system with our outstanding data-powered care coordination service and a focus on population health and value-based care ChristianaCare is crafting the future of health care.

Working for Christiana Care offers the best of urban and suburban living with multiple housing options excellent restaurants and entertainment venues quality schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington DC Philadelphia and New York City all within a short drive or train ride from Newark DE.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

Senior IC