The Red Hat Europe the Middle East and Africa (EMEA) Sales Operations team is looking for a Sales Operations Analyst to join us anywhere in this role you will support the Sales team reducing inefficiencies and allowing the team to promote revenue and enhance Red Hats competitive position in the market. You will also lead and manage programs and projects of the Sales team. You will work closely with sponsors project owners cross-functional teams and other stakeholders to define deliverables and manage tasks resources costs and progress. As a Sales Operations Analyst youll provide updates in review meetings and quarterly business reviews provide strategy progress reports and propose corrective action. Successful applicants must reside in a country where Red Hat is registered to do business.
What will you do:
Be the trusted advisor to the Sales Leadership team
Provide operational support to the planning forecasting and pipeline management
Prepare strategy updates define metrics and implement a monitoring mechanism
Identify the goals objectives and scope of projects while working with relevant leaders and stakeholders
Facilitate specify document and deliver business requirements to management and functional areas to identify resource requirements costs and delivery schedules
Handle project management issues like project ownership and planning project integration and adoption reporting and post-mortem
Develop and maintain a thorough knowledge of the existing business processes and
capabilities
Propose process management improvements and guide their development and adoption
Provide effective and consistent communication between management associates and other business partners
Define requirements for and provide analytics to support decision making
Support guide and maintain the sales methodology and escalations
What will you bring:
5 years of work experience in sales or sales-related roles; international experience and in the software industry is a plus
Experience working with multiple projects in a matrix environment
Excellent verbal and written communication skills in German and English;
Process improvement experience
Excellent business intelligence and good analytical skills
Excellent skills with tools like Excel and customer relationship management (CRM) tools like Salesforce; Tableau skills are a plus
Excellent persuasive communication skills with ability to persuade associates at all levels of an organization
Excellent collaboration and problem-solving skills
Clear and effective English communication skills
University degree; MBA in project management is a plus
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About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
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