Senior Administrative Assistant Compliance

Join Our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community Do you thrive in a collaborative and supportive environment The Omaha Housing Authority (OHA) is looking for a detailed and results-oriented administrative professional to provide administrative support in our Compliance Department and help us fulfill our mission of providing safe and affordable housing.

About Us

Founded in 1935 the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2700 public housing units and up to 4300 Housing Choice (Section 8) Vouchers we work diligently to ensure our residents have access to safe sanitary and affordable housing.

Our Core Values

• Teamwork: We work together to achieve our goals.
• Welcoming: We create a supportive and inclusive environment.
• Actively Listen: We focus clarify and communicate next steps.
• We Build Trust:We do what we say we will do and assume good intent.
• Diverse Inclusive & Equitable: We embrace all identities and backgrounds.
• De-Escalation: We manage conflicts calmly and effectively.
• Exceptional: We strive for excellence in all we do.
• Self-Care: We believe in the well-being of our team and ourselves.
• Share Power: We empower each other and our community.

Why Work with Us

We offer a comprehensive benefits package that includes:

• 17 paid holidays including your birthday a floating holiday and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical dental and vision benefits start the 1st of the month following date of hire
• Life Insurance Health & Dependent Care FSA Allstate Voluntary Insurance and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

Salary Range

$46195 - $63858

Job Function

The Senior Administrative Assistant provides high-level administrative and operational support to the Compliance Department. This role serves as a direct assistant to the Director of Compliance acts as a liaison to staff and clientsincluding applicants tenants and property ownersand supervises administrative personnel.

Essential Functions

• Client and Staff Support
• Respond to routine inquiries regarding OHA programs and housing assistance by referencing applicable policies procedures and regulations.
• Manage client relations including handling phone calls return mail walk-ins and addressing requests and concerns.
• Provide training and assistance to clients and staff on portal usage.
• Oversee client communication efforts including newsletters emails LIHTC supportive services and social media updates.
• Coordinate and manage any satisfaction surveys; analyze feedback and present summaries and recommendations to management.
• Assist with maintaining accurate and current information on the company website and social media platforms.
• Operational Support and Staff Supervision
• Develop and monitor performance metrics to ensure departmental efficiency and responsiveness.
• Participate in the recruitment hiring and training of support staff.
• Provide leadership and supervision to administrative staff including monthly meetings performance evaluations and disciplinary actions as needed.
• Delegate tasks and projects resolve staffing issues and set deadlines to ensure timely completion.
• Communicate timelines and ensure prompt resolution of deficiencies.

Administrative Support

• Manage the Director of Compliances calendar and prioritize incoming correspondence and information.
• Maintain regular communication between the Director and CEO Commissioners partner agencies staff and stakeholders.
• Submit reports and correspondence to the CEO HUD NIFA and other officials as required. Research transmittal errors in HUDs database.
• Process confidential correspondence and reports for the Director and Department Managers and Coordinators. Compile data and prepare monthly and annual reports required by HUD OHA and NIFA.
• Assist with updating the Admissions and Continued Occupancy Policy (ACOP) with on-going revisions and department standard operating procedures.
• Establish and maintain organized filing systems for departmental records and correspondence.
• Prepare meeting agendas and correspondence and record meeting minutes as needed.
• Organize meetings and conferences including room setup A/V equipment and materials.
• Arrange business travel and prepare expense reports.
• Maintain updated department phone lists organizational charts and staff directories.
• Manage office supply inventory and procurement.
• Review departmental billing and coordinate with other departments as necessary.
• Knowledge Skills & Abilities:
• Advanced proficiency in Microsoft Office Suite (Word Outlook Excel Teams PowerPoint). Experience with other M365 applications such as Copilot preferable.
• Self-motivated and confident professional with strong relationship-building skills.
• Excellent organizational analytical and communication skills.
• Strong time management and multitasking abilities in a fast-paced environment.
• Critical thinker with initiative enthusiasm and attention to detail.
• Ability to handle sensitive information with discretion and professionalism.

Additional Responsibilities:

• Support the Director and department managers with special projects and events.
• Availability to work evenings and weekends as needed.
• Perform other duties as assigned.

Qualifications

• Bachelors degree in management business administration or related field plus four (4) years of supervisory or management experience; or an equivalent combination of education and experience.
• Strong oral written analytical and interpersonal skills.
• Valid drivers license and insurable driving record under OHA policy.
• Reliable transportation for job-related travel.
• Experience with Microsoft Office and ability to create presentations and conduct public meetings.
• Ability to work effectively with diverse populations and stakeholders.

Working Conditions

Office environment with typical exposure to dust odors and noise. Frequent public interaction.

Abilities

Ability to sit stand and walk for extended periods; occasional stooping squatting pushing pulling and typing. Ability to lift up to 10 pounds occasionally. Moderate noise level.

Equipment Operation

• May include but is not limited to:
• Computer
• Telephone
• Copier
• Calculator
• Fax Machine

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

If you need a reasonable accommodation to complete the online application or have a question about your application please contact the Human Resource Department at