Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As the Selling Specialist you will increase sales establish and continue customer relationships by delivering outstanding customer service. You will help with the merchandising and maintenance of the floor and help train the sales team. The Selling Specialist will engage with and understand what the customer is looking for so that you will use your product knowledge to make recommendations to the customer. We are looking for a Selling Specialist who can build a solid customer base following through clientele and wardrobe and help grow sales associates. You will report directly to the ASM Merchandising or Assistant Store Manager.
What Youll Do
- Assist customers and deliver the best customer service.
- Use suggestive selling techniques to recommend merchandise selections or help to locate or obtain merchandise based on customer needs and desires
- Support product and sales training with sales associates
- Help with merchandise selection and merchandise returns
- Handle each register transaction
- Knowledge of the sales floor and product. Articulate advantages benefits or fits of multiple vendors
- Use available tools to foster single and store sales: clientele books clientele call campaigns Sales Associate Email
- Move and flow merchandise autonomously. Maintain the floor according to company directed standards. Maintain department area by size/vendor/silhouette/color/price and discounts
- Handle phone calls and any customer service issues
- Follow procedures for markdowns re-ticketing censoring and inventory control
- Set-up and signage of promotional events
- Aware of inventory issues
- Identify and reduce shrink in department
- Assist store team with preparation and execution of annual inventory
What You Bring
- 2 years retail experience and 1 years customer styling experience
- Excellent customer service skills with a statistical track record in all areas of sales
- Be able to use a cash register
- Operate photographic and video equipment
- Perform some lifting of up to 25 pounds
- Must be willing to work a flexible schedule based on our needs including evenings weekends and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Required Experience:
IC
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Ber...
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As the Selling Specialist you will increase sales establish and continue customer relationships by delivering outstanding customer service. You will help with the merchandising and maintenance of the floor and help train the sales team. The Selling Specialist will engage with and understand what the customer is looking for so that you will use your product knowledge to make recommendations to the customer. We are looking for a Selling Specialist who can build a solid customer base following through clientele and wardrobe and help grow sales associates. You will report directly to the ASM Merchandising or Assistant Store Manager.
What Youll Do
- Assist customers and deliver the best customer service.
- Use suggestive selling techniques to recommend merchandise selections or help to locate or obtain merchandise based on customer needs and desires
- Support product and sales training with sales associates
- Help with merchandise selection and merchandise returns
- Handle each register transaction
- Knowledge of the sales floor and product. Articulate advantages benefits or fits of multiple vendors
- Use available tools to foster single and store sales: clientele books clientele call campaigns Sales Associate Email
- Move and flow merchandise autonomously. Maintain the floor according to company directed standards. Maintain department area by size/vendor/silhouette/color/price and discounts
- Handle phone calls and any customer service issues
- Follow procedures for markdowns re-ticketing censoring and inventory control
- Set-up and signage of promotional events
- Aware of inventory issues
- Identify and reduce shrink in department
- Assist store team with preparation and execution of annual inventory
What You Bring
- 2 years retail experience and 1 years customer styling experience
- Excellent customer service skills with a statistical track record in all areas of sales
- Be able to use a cash register
- Operate photographic and video equipment
- Perform some lifting of up to 25 pounds
- Must be willing to work a flexible schedule based on our needs including evenings weekends and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Required Experience:
IC
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