JOB PURPOSE:
We are seeking a Pre-Sales Solution Architect with deep expertise in HPE OpsRamp and broad knowledge of the monitoring landscape (e.g. SolarWinds Manage Engine Nagios Zabbix). The candidate will be the technical authority during the sales cycle responsible for designing compelling monitoring solutions that address client business needs. This role demands advanced skills in solution design presentation and demonstration with the ability to articulate the value proposition of HPE OpsRamp in hybrid IT environments and successfully differentiate it from competitors.
QUALIFICATION:
Masters in Marketing or MBA Marketing
CERTIFICATIONS:
ITIL Foundation (Intermediate/Expert preferred)
Certification in HPE - OpsRamp SolarWinds Manage Engine or related ITOM tools
Cloud such as AWS/Azure/GCP certifications will be added advantage
EXPERIENCE:
10-12 years of overall experience with at least 5-7 years in a pre-sales solution architect or technology consultant role specifically focused on IT Operations Management (ITOM) and Monitoring tools.
RESPONSIBILITIES (INCLUDES ALL TASKS):
Client Engagement & Solution Design
Lead technical discovery sessions with prospective clients to understand their business challenges existing IT environment and monitoring requirements.
Architect and design end-to-end monitoring solutions primarily based onHPE OpsRampfor on-premise cloud and hybrid infrastructures.
Develop and present compelling value propositions solution overviews and high-level designs to technical and executive audiences.
Technical Sales & Demonstration
Prepare and deliver world-class product demonstrations and proof-of-concepts (POCs) tailored to specific client use cases and pain points.
Effectively articulate the technical and business differentiators of HPE OpsRamp against competitors like SolarWinds Dynatrace Datadog etc.
Respond to RFPs/RFIs with technically accurate and commercially sound solutions.
Collaboration & Enablement
Work closely with the sales team to qualify opportunities develop account strategy and drive the technical sales cycle to a successful closure.
Act as the technical bridge between the sales product management and delivery teams providing client feedback to inform the product roadmap.
Collaborate with HPE/partner teams to stay updated on the latest OpsRamp features and roadmap.
Technical Expertise & Asset Development
Maintain deep hands-on expertise in HPE OpsRamp including its capabilities for discovery service mapping automation and multi-tenant management.
Develop and maintain reusable sales assets including solution briefs architecture diagrams proposal templates and demo scripts.
Build and manage a demo lab environment to showcase product capabilities effectively.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
3 years of hands-on experience with HPE OpsRamp including solution design demonstration and competitive positioning.
Proven experience in a client-facing pre-sales solution architect or consulting role.
Strong understanding of hybrid IT infrastructure (servers network storage) and cloud platforms (AWS Azure GCP).
Ability to create architecture diagrams and solution proposals.
Excellent presentation and demonstration skills.
OPTIONAL
Experience with other monitoring tools (SolarWinds Manage Engine Ops Manager Nagios Zabbix) from a pre-sales or comparative standpoint.
Knowledge of observability platforms (Dynatrace AppDynamics Datadog Prometheus) and AIOps concepts.
Experience with automation and scripting (Python PowerShell Ansible) for demo and integration purposes.
HPE GreenLake platform knowledge.
SOFT SKILLS:
Exceptional communication and presentation skills with the ability to simplify complex technical concepts for business audiences.
Strong analytical and problem-solving ability to map client problems to effective solutions.
High degree of self-motivation and ability to work independently in a fast-paced sales environment.
Proven leadership in virtual teams and cross-department collaboration.
Strong customer service orientation and executive presence.
Clear documentation and proposal writing capabilities.
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, S ... View more