Accounts Receivable Cash app Domain Trainee – French – Hybrid Cairo

Ready to shape the future of work
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Inviting applications for the role of Accounts Receivable Cash app - Domain Trainee French Hybrid Cairo
The Accounts Receivable Europe organization provides professional services to the legal entities operated by the client affiliates. Scope of service includes the end-to-end Collections & Dispute management process.

Responsibilities

Work closely with Team leader and Team members; take over Team leader assigned tasks and prioritize based on business need and impact.
Booking of Incoming Payments: Bank Statement and Remittance advices.
Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
Ensure customer and ledger accounts reconciliations based on the process needs.
Communication with client and related departments.
Reading and learning the operating procedures contributing to the improvement of it calling out of all unsolved/unclear issues to the Team Leader.
Receivables management (aging overdue reports SOAs etc).
Monthly closing activities.
Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
Timely and actively contact external customers regarding unpaid invoices and do the follow-up based on the case. Contact will vary from email automated solution or phone calls based on the collection strategy and process context.
Works or helps and guides junior colleagues on difficult account reconciliation / escalation cases.
Acts as a buddy of new joiners during business specific training shadowing or need for support. Takes over training new joiners on process systems and overall client specific tasks.
There may be an opportunity to take part in special projects for those interested in personal / professional development opportunities. Drive projects initiatives to improve AR process by involving team members and cascading output to Clients.
Accomplish all responsibilities in line with client compliance and integrity requirements.
Create update revise and submit standard operating procedures for approval.
Follow the training plan set by management complete it on time and highlight potential risks for delays.
Act as a backup or cross-trained for another process or scope of work.
Continuous improvement: Identify process gaps propose improvements and contribute to automation or digital tools implementation that support process efficiency.
KPI: Meet or exceed defined process targets (volume and accuracy) and ensure timely reporting of results or highlight proactively the need for support
Help tracking performance the junior other team members performance.
Coaching juniors on process related situations.
Act as client facing person besides the Team leader.
Analyse reports flag risks and improvement possibilities to Team Leader and our Client.
Improve & maintain reports based on the I2C standards.
Identify and drive process improvement opportunities projects aligned with business initiatives and customer needs.
Drive standardization and productivity improvement within the team.
Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks.
Collaborates outside the company with client representatives within the authority limits allocated by the direct manager.
Offer support to the team for customer accounts clearings and reconciliations.

Qualifications
Minimum qualifications
Full professional knowledge of French and Arabic min. C1; English min level B2.
Business School Degree or qualification or minimum relevant work experience related experience to either cash collection or customer service ideally in a multinational environment.
Ability to work under pressure in a dynamic environment.
Microsoft Office proficiency especially Excel.
Demonstrated effective cash collection skills with detailed orientation.
Proven financial analysis skills
Ability to be hardworking and to think outside the box solution driven.
Excellent proven interpersonal and teamwork skills.
Excellent verbal and written communication skills.
Capable of inventive problem solving while remaining customer focused.
Cultural awareness in a diverse and international environment.
Thirst for learning.

Preferred qualifications
Multilingual preferred.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.